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Recharge Reward Has Been Resetted

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carlos de guzm...
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Post time 2015-4-11 15:31:56 | Show all posts |Read mode
Recharge Reward Has Been Resetted Reply:4| View:454

        These are the conversations transpired in Support:

           
  •                                         Recharge Reward has been resetted12:5609/04/2015                
                                            Hi, I supposed to receive the prizes for 20000dias recharge, like 6000 darics, 500blessed stone, 1k runestones, & 1k gem stones, this is for my second day recharge of $100, but the Recharge Reward has been resetted. I dont know why it was reset. Please do give me the prizes lacking from the first $100 recharge, Thanks.               

           
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  •                                         Zoe Reply14:0909/04/2015                
                                            Dear player, the latest recharge is of 1000 diamonds at 2015-04-09 01:54:44, and the recharge reward event is from April 9, so you can collect 10000 dias recharge now, thank you.               

           
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  •                                         Zoe Reply14:1009/04/2015                
                                            Sorry, the latest recharge is of 10000 diamonds.               

           
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  •                                         Recharge Reward has been resetted20:5609/04/2015                
                                            Hi, Yea, i recharged for 10000 dias, but that was my second recharge of 10,000 dias that made my recharge a total of 20k dias, I supposed to receive now the prizes for 20000, but it was resetted. You check it. Why they have to reset it when it was already reset yesterday?               

           
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  •                                         Jackace Reply21:0709/04/2015                
                                            Dear player, we need the screenshot of relevant page, you can upload it on your facebook then send us the link, we will check it soon, thank you for your understanding.               

           
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  •                                         Recharge Reward has been resetted21:2709/04/2015                
                                            Hi Jackace, I am sorry that I cannot provide you a screenshot of my recharges. But you can check my account that I recharged a 10k dias the second day the daric event took place, and my 2nd recharge of 10k dias is today, now what prizes I supposed to get today is the prizes for 20k recharge.               

           
  •                                         Recharge Reward has been resetted07:2310/04/2015                
                                            Hi Jackace, I am sorry that I cannot provide you a screenshot of my recharges. But you can check my account that I recharged a 10k dias the second day the daric event took place, and my 2nd recharge of 10k dias is today, now what prizes I supposed to get today is the prizes for 20k recharge.               

           
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  •                                         Recharge Reward has been resetted13:2110/04/2015                
                                            Hello, Just want to ask the development of my request.               

           
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  •                                         Recharge Reward has been resetted15:2211/04/2015                
                                            It seems you ignore this, I guess this is the end of it. No thing of all my requests have been granted. I am pissed off of your indifference and inconsideration, You are only after my money, I will recharge no more.;               

           
  •                                         jayakulit, Chamaeleon               

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 carlos de guzm... Last edit in 2015-4-11 15:31:56

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Post time 2015-4-11 16:11:46 | Show all posts

Recharge Reward Has Been Resetted

Hi, I need your IGN (In Game Name) and server number so I can make report.
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 moonlighty Last edit in 2015-4-11 16:11:46

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 Author| Post time 2015-4-11 20:25:54 | Show all posts

Recharge Reward Has Been Resetted

        jayakulit
        S374 -HKT
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 carlos de guzm... Last edit in 2015-4-11 20:25:54

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 Author| Post time 2015-4-14 09:42:46 | Show all posts

Recharge Reward Has Been Resetted

BUMP!!!!
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 carlos de guzm... Last edit in 2015-4-14 09:42:46

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