HELP: MY RECHARGE WONT APPEAR ON THE GAME but its says on my PAYMENT HISTORY

mike tamara magdaline

        I recharge S19.99 but it wont appear on the game but its says on my Payment History;
        Please Help me solve this issue
        IGN: Queen Star
        Server: Clio(S215)

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mike tamara magdaline

        I already get the recharge damn... the rechage is delay............ can you fix it
        its two times happening to me

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