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VIP Renewal after Server Merged

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cratus.gos
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Post time 2015-4-15 23:47:45 | Show all posts |Read mode
VIP Renewal after Server Merged Reply:8| View:638

        Kratos of S142

        Just renew my VIP today after the Server merged.  VIP clearly said 30 days VIP 299 dias.  After renewal I lost 598 Dias.  That is double the amounts it said.  Please see SS before and after.  And reimburse me back the 299 over charged.  Thank you
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 cratus.gos Last edit in 2015-4-15 23:47:45

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akumi-san
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Post time 2015-4-16 02:17:18 | Show all posts

VIP Renewal after Server Merged

        Dear player,

        I\'ve reported your issue. The Devs will look into where the diamonds went.
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 akumi-san Last edit in 2015-4-16 02:17:18

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 Author| Post time 2015-4-17 20:13:01 | Show all posts

VIP Renewal after Server Merged


Reply 1# akumi-san
Any Update Akumi-san?  Can they get this done before reset for the weekend?  Please advise.  Thank you
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 cratus.gos Last edit in 2015-4-17 20:13:01

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moonlighty
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Post time 2015-4-18 00:15:46 | Show all posts

VIP Renewal after Server Merged

Reply 2# cratus.gos
I´m sorry its already Friday well for HKT already Saturday. So you have to wait till Monday....
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 moonlighty Last edit in 2015-4-18 00:15:46

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 Author| Post time 2015-4-20 22:56:55 | Show all posts

VIP Renewal after Server Merged


Reply 3# moonlighty
Ok, weekend is over.  Some one should get back to work here.  Any update.  Please advise.
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 cratus.gos Last edit in 2015-4-20 22:56:55

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 Author| Post time 2015-4-21 07:58:49 | Show all posts

VIP Renewal after Server Merged


Update please
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 cratus.gos Last edit in 2015-4-21 07:58:49

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 Author| Post time 2015-4-21 23:05:44 | Show all posts

VIP Renewal after Server Merged


Reply 3# moonlighty
any update?  All Iam asking for is to return the amount of dias they over charged me for which is 299.  Is that too much to ask?  
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 cratus.gos Last edit in 2015-4-21 23:05:44

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Post time 2015-4-22 00:38:13 | Show all posts

VIP Renewal after Server Merged

To be honest I got reply from SM which I wasn´t sure how to reply you with Sorry..... so I asked them to be more specific I´ll give you answer as soon as I can okay?
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 moonlighty Last edit in 2015-4-22 00:38:13

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