VIP Renewal after Server Merged

cratus.gos · Post time 2015-4-15 23:47:45

Kratos of S142

Just renew my VIP today after the Server merged. VIP clearly said 30 days VIP 299 dias. After renewal I lost 598 Dias. That is double the amounts it said. Please see SS before and after. And reimburse me back the 299 over charged. Thank you

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akumi-san · Post time 2015-4-16 02:17:18

Dear player,

I\'ve reported your issue. The Devs will look into where the diamonds went.

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cratus.gos · Post time 2015-4-17 20:13:01

Reply 1# akumi-san
Any Update Akumi-san? Can they get this done before reset for the weekend? Please advise. Thank you

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moonlighty · Post time 2015-4-18 00:15:46

Reply 2# cratus.gos
I´m sorry its already Friday well for HKT already Saturday.

So you have to wait till Monday....

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cratus.gos · Post time 2015-4-20 22:56:55

Reply 3# moonlighty
Ok, weekend is over. Some one should get back to work here. Any update. Please advise.

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cratus.gos · Post time 2015-4-21 07:58:49

Update please

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cratus.gos · Post time 2015-4-21 23:05:44

Reply 3# moonlighty
any update? All Iam asking for is to return the amount of dias they over charged me for which is 299. Is that too much to ask?

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moonlighty · Post time 2015-4-22 00:38:13

To be honest I got reply from SM which I wasn´t sure how to reply you with

Sorry..... so I asked them to be more specific I´ll give you answer as soon as I can okay?

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