UNSCHEDULED SERVER MERGE (KABAM S17)

angelofharlem

        Player mane: Nooby
        Server: Kabam S17
        What the hell happened today?
        I couldn\'t logon to S17 this morning bad gateway. When I logged in later it appears that a server merger had occurred and all but 1 player had been replaced in the;top 10 in COM. Now S17 is unavailable due to server maintenance for the next 5 hours.
        But Kabam S17 wasn\'t scheduled for a server merger!!!!
        Please confirm whether this was a mistake by GTA or;in fact was;an un-scheduled server merger.
        S17 players have been playing for 10 months now. It now appears that myself and other players will find our rankings replaced by high level players;from other servers. Those players will also have;compensation packages and will get even stronger very quickly.
        So please also confirm whether existing server players will also receive compensation packages. I was ranked number 2 or 3 on S17 before today.
        If this is a genuine merger and goes ahead you will effectively trash 10 months of achievement for all of the existing S17 players. Most of us will then quit the game.
        I would appreciate if a super moderator could respond to my posting.
        Thanks.

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akumi-san

        Dear player,

        Terribly sorry for the inconvenience. I\'ve reported your issue and asked if this was an unplanned merger and if you get a comp-package.

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cangan

The server merge was posted on kabam forums 04/09/15

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angelofharlem

        THREAD：Server Merges Ready!
        teemoSend 2015-04-13 06:12:33 | Only view this user
        A server merger update was posted as shown above.
        S17 was NOT listed for a merger!
        S17 has never been listed for a merger!

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angelofharlem

        Thanks akumi-san for your help. Much appreciated.
        Hope to hear from you soon.

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cangan

        http://community.kabam.com/forum ... ge-on-April-15-2015

        this is the thread that notified of upcoming merger...we are on Kabam servers and therefore need to watch their forums for merger announcements

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aaaagggge

          ;;;;                        http://community.kabam.com/forum ... ge-on-April-15-2015       
       
                        this is the thread that notified of upcoming merger...we are on Kabam servers and therefore need to watch their forums for merger announcements       
       
;;; cangan posted on 2015-04-15 16:40:04;;;;

        No, actually you DON’T. Players rarely read the manual for a game, so game developers have been designing their games to not require reading the manual for decades. Therefore, the devs cannot and must not *expect/require* players to trawl through the forums. Using the forums is for reporting bugs, suggesting features, and doing extra, bonus research to enhance gameplay, but it cannot be *required*.
       

        The game did not provide in-game notification until about 1 hour before the merge began. That was not enough time to do research to find out what that means, what effects it will have, and try to accommodate.
       

        If they had given notice through the scroller at least 1 or 2 days before the merge, then I would have use some more Beach cards to get my last 2K points a day early. But it did not, so I am now 2K short from getting the ruby Spiritsoul that I have been waiting and saving so long for.
       

        They always provide notices about maintenance and such in the scroller a day or two in advance. In fact, they use the scroller to repeatedly notify us of unimportant events and even ADS, so I can’t understand why they would have skipped using it to notify us of this serious, important event.
       

        I can only assume they did that on purpose to ruin the game for people because they thought that people would be stupid enough to pay more money if they ruin the game.
       

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cangan

Reply 6# aaaagggge

        Just saying it was scheduled and there was no trawling on the forums...it was the top post on announcements

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angelofharlem

        Ok thanks cangan. I wasn\'t aware of this posting.
        There were no in-game;banner announcements. There were no emails sent about a merger either.
        I stopped using kabam forum shortly after I started playing about 10 months ago. It was useless and there was no support for gameplay issues. All of the players on S17 said look at LOA forum instead.
        By the way nobody on our server knew there was going to be a merger. All the players from S15 in world chat didn\'t know there was going to be a merger either.
        There are lots of very angry players and a lot of talk about quitting the server.
        But it\'s also true that there are players that were happy that there\'s now more active players. The optimism was short-lived however when none of the new players responded to invites to join TD and inferno teams. The problem is that players were transferred over as a whole guild. Players in guilds tend to do events together in teams. They don\'t help players in other guilds. Not a lot of use then really.
        ;

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angelofharlem

        Issues with new merger:
        Our guild was no.1 on S17 now it\'s no.2.
        All our players got kicked out of top rankings by new players. Players now talking about quitting.
        Unable to logon to UA1 for most of yesterday. Lost a lot of prizes and devotion.
        Couldn\'t collect beach points. Players lost out on beach event prizes.
        Domination event failed.
        Severe game lag during team arena. This problem has started again.

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