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my tickets are ignored

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fahkinwright
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Post time 2015-4-19 20:50:20 | Show all posts |Read mode
my tickets are ignored Reply:10| View:766

        Give me the freaking Godless Icon I paid for!!!!20:46Mar 14,2015
        Lack of Satisfaction21:53Jan 24,2015 Godless Wolf part 309:26Jan 18,2015 Godless wolf10:17Jan 06,2015 I had the Godless Wolf crest...now that my beserker claw is upgraded enough to use it, it is no where to be found! I spent diamonds to get the crest...give it back! Server replied 04:32 Jan 07,2015 Your request has been received, and is being reviewed by our support staff. We will aim to answer you within 2 business days. If you want to add supplementary information to your request, please reply within this ticket. templars replied10:18Jan 06,2015 Dear player, you can evolve your hero under the char page, please have a try, thanks. Godless wolf04:32Jan 07,2015 Templars...I know where to evolve my hero...read my ticket Server replied 20:46 Jan 17,2015 Your request has been received, and is being reviewed by our support staff. We will aim to answer you within 2 business days. If you want to add supplementary information to your request, please reply within this ticket. Arcturus replied10:53Jan 10,2015 OK, I\'d take a look. Godless Wolf part 220:46Jan 17,2015 Well???? Where is my godless wolf soul? I\'m still waiting for you to fix YOUR glitch!!!! I paid for that soul I want it NOW!!!!!!!! Next step I post to forum...after that I will attempt to fins legal means Server replied 08:15 Jan 20,2015 Your request has been received, and is being reviewed by our support staff. We will aim to answer you within 2 business days. If you want to add supplementary information to your request, please reply within this ticket. Godless Wolf part 304:02Jan 19,2015 it\'s already been 12 days!!!!!!! Arcturus replied17:03Jan 19,2015 Would you mind telling me when did you purchased this Godless Wolf crest? Godless Wolf part 308:15Jan 20,2015 I got in in the yearly review Are you going to do anything?...Give me the Godless Wolf soul I PAID for!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Server replied  09:41  Feb 24,2015  Your request has been received, and is be
                        Server replied 23:00 Mar 28,2015         
                        Your request has been received, and is being reviewed by our support staff. We will aim to answer you within 2 business days.                                If you want to add supplementary information to your request, please reply within this ticket.       
                        Arcturus replied21:11Mar 14,2015        
                        Would you mind telling me when did you get this crest please?       
                        Give me the freaking Godless Icon I paid for!!!!06:26Mar 15,2015        
                        08:15Jan 20,2015 I got in in the yearly review Are you going to do anything?...Give me the Godless Wolf soul I PAID for!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!       
                        Give me the freaking Godless Icon I paid for!!!!23:00Mar 28,2015        
                        2 weeks!!!! 2 WEEKS!!!!!!!!!!!!!!!! I guess it is time to post in the forum again!       
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 fahkinwright Last edit in 2015-4-19 20:50:20

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fm_tokkie
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Post time 2015-4-20 02:21:31 | Show all posts

my tickets are ignored


        Would be nice if you actually organize your post rather than wall of text that makes very little sense.


Thispost last edited By fahkinwright at 2015-04-19 07:50:42
Give me the freakingGodless Icon I paid for!!!!20:46Mar 14,2015
Lack ofSatisfaction21:53Jan 24,2015
Godless Wolf part309:26Jan 18,2015
Godless wolf10:17Jan06,2015
I had the Godless Wolf crest...now that mybeserker claw is upgraded enough to use it, it is no where to be found! I spentdiamonds to get the crest...give it back!
Server replied 04:32Jan 07,2015 Your request has been received, and is being reviewed by oursupport staff. We will aim to answer you within 2 business days. If you want toadd supplementary information to your request, please reply within this ticket.
templars replied10:18Jan06,2015 Dear player, you can evolve your hero under the char page, please havea try, thanks.
Godless wolf04:32Jan 07,2015 Templars...I knowwhere to evolve my hero...read my ticket
Server replied 20:46Jan 17,2015 Your request has been received, and is being reviewed by oursupport staff. We will aim to answer you within 2 business days. If you want toadd supplementary information to your request, please reply within this ticket.
Arcturusreplied10:53Jan 10,2015 OK, I\'d take a look.
Godless Wolf part 220:46Jan 17,2015 Well????Where is my godless wolf soul? I\'m still waiting for you to fix YOUR glitch!!!!I paid for that soul I want it NOW!!!!!!!! Next step I post to forum...afterthat I will attempt to fins legal means
Server replied 08:15Jan 20,2015 Your request has been received, and is being reviewed by oursupport staff. We will aim to answer you within 2 business days. If you want toadd supplementary information to your request, please reply within this ticket.
Godless Wolf part304:02Jan 19,2015 it\'s already been 12 days!!!!!!!
Arcturusreplied17:03Jan 19,2015 Would you mind telling me when did you purchased thisGodless Wolf crest?
Godless Wolf part308:15Jan 20,2015 I got in in the yearly review Are you going to doanything?...Give me the Godless Wolf soul I PAIDfor!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Server replied 09:41Feb 24,2015 Your request has been received, and is be
       
        · Server replied 23:00 Mar 28,2015
        Your request has been received, andis being reviewed by our support staff. We will aim to answer you within 2business days. If you want to add supplementary information to your request,please reply within this ticket.
       
        · Arcturus replied21:11Mar 14,2015
        Would you mind telling me when didyou get this crest please?
       
        · Give me the freaking Godless Icon I paid for!!!!06:26Mar 15,2015
        08:15Jan 20,2015 I got in in theyearly review Are you going to do anything?...Give me the Godless Wolf soul IPAID for!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
       
        · Give me the freaking Godless Icon I paid for!!!!23:00Mar 28,2015
        2 weeks!!!! 2 WEEKS!!!!!!!!!!!!!!!!I guess it is time to post in the forum again!


        So in short, you\'re wanting Godless Claw Evo, and you had purchased it during Yearly Review.     
       

        and.... I just notice you didn\'t bother posting your IGN (In-Game Name) and Server.   
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 fm_tokkie Last edit in 2015-4-20 02:21:31

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 Author| Post time 2015-4-21 06:11:30 | Show all posts

my tickets are ignored


Reply 1# fm_tokkie
server Sopdu 549pst IGN TiCat...and yes I purchased the GW crest during the Jan event...this was the body of the 3rd ticket I submitted and of course I still do not have the crest and I still get no response.  I referenced the other tickets I submitted in the body of the text.  The developers of this game want cashers to play...well I spent diamonds for which I paid and watched the diamonds disappear...but received no crest for the evo.  I am quite displeased with GTArcade for giving me the run-around and empty promises to look into it.  A simpl4 solution would be to just give me the crest I paid for...
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 fahkinwright Last edit in 2015-4-21 06:11:30

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fahkinwright
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 Author| Post time 2015-4-21 06:17:01 | Show all posts

my tickets are ignored

Reply 1# fm_tokkie
after all...it isn\'t going to affect their bottom line except to maybe improve it IF I decide to give them any more of my hard-earned money
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 fahkinwright Last edit in 2015-4-21 06:17:01

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matthew boling...
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Post time 2015-4-21 06:37:18 | Show all posts

my tickets are ignored

        i have had a ticket in for 2 months now and still no response
        the support real is lackluster.
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 matthew boling... Last edit in 2015-4-21 06:37:18

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clydesdale_8
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Post time 2015-4-21 07:14:39 | Show all posts

my tickets are ignored

Devs can\'t take time away from rolling out new cash events to worry about you guys. You should know this by now, lol. It is a shame that this is true.;
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 clydesdale_8 Last edit in 2015-4-21 07:14:39

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phonoman
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Post time 2015-4-21 07:40:38 | Show all posts

my tickets are ignored

If you hammerheads read about ticket system and support page, you wouldn\'t look this dumb.;
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 phonoman Last edit in 2015-4-21 07:40:38

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 Author| Post time 2015-4-21 08:26:22 | Show all posts

my tickets are ignored

Reply 6# phonoman
this hammerhead submitted 3 different tickets on the subject..their responses were we\'ll look into it and get back to you within 48 hours...it\'s been 4 months ya numpty
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 fahkinwright Last edit in 2015-4-21 08:26:22

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sun ce
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Post time 2015-4-21 08:45:09 | Show all posts

my tickets are ignored

        Reply 7# fahkinwright
        keep bumping this post every day until tokkie or one of the other mods pass the info on to the dev team and you get a response (and the crest).

        support tickets are, at best a lucky dip as to whether they get passed on, at worst a complete waste of time.


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 sun ce Last edit in 2015-4-21 08:45:09

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matthew boling...
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Post time 2015-4-21 09:03:01 | Show all posts

my tickets are ignored

oh no i posted my problem in support page too and got nothing so no not dumb just stating a fact of the bad support.
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 matthew boling... Last edit in 2015-4-21 09:03:01

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