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GTA HAS NO CUSTOMER SUPPORT

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janstars2
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Post time 2015-4-27 23:27:48 | Show all posts |Read mode
GTA HAS NO CUSTOMER SUPPORT Reply:10| View:752
        Awaken skill chest broke for many of us 5 days ago. We\'ve reported it on 6 different threads and the only response we get is that we\'ve been added to the list. No progress information on ETA for fix or compensation for the affected players who have been without the use of the skill in a highly competitive environment. No, I don\'t mean global compensation, that\'s adding insult to injury by rewarding our opponents on top of setting us back 5 days on our own progress!

        The most insulting part of all these bugs is knowing that when recharge was broke, the repair took all of 2 hours to get done!

        This is not a rant, it\'s a statement of facts. Players, blog it, post your dissatisfaction to LOA FB, make all these shortcomings public because that seems the only way to hit GTA\'s wallet & slow down spending. The financial bottom line is the only thing that gets GTA\'s attention to fix these bugs!!!

        IGN: Chausseur
        S600 Raphael
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 janstars2 Last edit in 2015-4-27 23:27:48

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fyre
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Post time 2015-4-28 05:26:28 | Show all posts

GTA HAS NO CUSTOMER SUPPORT

        They honestly show that they do not give a damn about the players unless they are recharging ( fixing the broken recharge function is proof of that). Many of us have been with out our fairies for 2 weeks now and on top of it now have the broken skill chest. As for them doing a global compensation, there really isn\'t any way to know just how many players were affected by this broken skill chest problem as many players do not even come to the forums, they let their friends who do come here do the posting.; Like I said in another post they have seem to forgotten that the skill chest is another form for us to spend diamonds and apparently they do not care. LOL I sat on 1800 diamonds for the 5 days and finally said forget it.
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 fyre Last edit in 2015-4-28 05:26:28

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scot623
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Post time 2015-4-28 06:51:46 | Show all posts

GTA HAS NO CUSTOMER SUPPORT

and why are people still spending; it is clear they don\'t give a Cr ap about the player base but we still have people spending; when the spending stops they; fix the game until then; stuff will stay broke because they don\'t care
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 scot623 Last edit in 2015-4-28 06:51:46

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brandon cognie...
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Post time 2015-4-28 07:14:17 | Show all posts

GTA HAS NO CUSTOMER SUPPORT

        sorry to hear it but glad im not the only one who is experiencing this problem. first fairies and now skill chest W T F!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
        Sugarbear S-2 Boadicea
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 brandon cognie... Last edit in 2015-4-28 07:14:17

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Post time 2015-4-28 07:22:39 | Show all posts

GTA HAS NO CUSTOMER SUPPORT

Reply 2# scot623@yahoo.com

        I also agree with u. I\'ve reported WB glitch for dunno how long now and still havin the same prob. They don\'t care. They would care when they lose more cashers etc... As long as they\'re makin\' money, they couldnt care less about their own game or players.
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 kellyianawalke... Last edit in 2015-4-28 07:22:39

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janstars2
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 Author| Post time 2015-4-29 13:28:23 | Show all posts

GTA HAS NO CUSTOMER SUPPORT

        going on day 7 now and still no actual responses to any posts other than added to list BIG FK\'G DEAL..I dont\' want to be on a list, that doesn\'t make me feel better. Talk is cheap, FIX what\'s broke and compensate those affected, for the loss of what has become an integral part of surviving in this game.

        I\'m done spending until it\'s repaired and I urge all players to boycott until repaired. This is beyond unsatisfactory. Spread the word that there is no customer support so no one else falls prey.

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 janstars2 Last edit in 2015-4-29 13:28:23

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jetblacksteel
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Post time 2015-4-29 17:06:53 | Show all posts

GTA HAS NO CUSTOMER SUPPORT

Its because insane cashers that spend thousands continue to flip the rest of us off. They simply do not care and absolutely love the fact they\'re getting what they want and things get worse for the rest of us. Gta will continue their charade because super cashers dont care about the equality of the game.
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 jetblacksteel Last edit in 2015-4-29 17:06:53

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s0meb0dy2
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Post time 2015-4-29 17:42:16 | Show all posts

GTA HAS NO CUSTOMER SUPPORT

        Totally agree,
        that\'s why I forced myself into quitting this game..

        no support = no game

        probably gonna be my last post, but wanted to check if they replied to my pending 4-5 tickets
        and guess what!! still no response..

        had recharging issues..
        and some in-game issues..
        asked for compensation,;
        takes ages
        so compensation taking more than a month ...
        hmm makes me wonder,
        oh I don\'t have to play this game!

        good bye!
        probably my last post in this forum
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 s0meb0dy2 Last edit in 2015-4-29 17:42:16

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banyon
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Post time 2015-4-29 19:59:19 | Show all posts

GTA HAS NO CUSTOMER SUPPORT

I had almost 50 ppl in my guild most spenders down to about 10 active and some still spend. BUT Daily now I say in world and ASGARD chat stop spending people till they start fixing things and stop putting in new stuff that just adds to problems. usually gets a good response as stated above when it starts affecting there $$ they will listen. This has went from a great fun game to a rip pain in ass game.
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 banyon Last edit in 2015-4-29 19:59:19

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cif
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Post time 2015-4-30 12:20:32 | Show all posts

GTA HAS NO CUSTOMER SUPPORT

Dear player, we are so sorry for the inconvenience you experienced! The bug has now been fixed and the compensation has been sent already. Please check them out. Again, we are very sorry for the mess!
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 cif Last edit in 2015-4-30 12:20:32

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