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why cant i recharge

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stacyguibord
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Post time 2015-5-1 10:55:28 | Show all posts |Read mode
why cant i recharge Reply:8| View:475
;why does it say either recharge failed or account locked every time i try to recharge? i talked to my bank and they said it had to be on your end cause my card is fine and not locked out of anything. my in game name is atrayu and i play on pallas server 253,please respond with help cause i am missing out on precious and shell bonus along with treasure.

 stacyguibord Last edit in 2015-5-1 10:55:28

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janfousek
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Post time 2015-5-1 18:10:16 | Show all posts

why cant i recharge

Why do you even consider recharging? You really want to pay scamparty for buggy supportless product?
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 janfousek Last edit in 2015-5-1 18:10:16

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godzilla4030
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Post time 2015-5-1 19:25:35 | Show all posts

why cant i recharge

I m having the same problem what up loa we having problems recharging, it say recharge failed and it worked 2 days ago, and i check my credit card and it got money on it and you guys did have skills and paypal who is what im going threw skills is not on the recharge and when i go threw with paypal is say your system is no working , and then i tried the one called payment wall and it gives me a meassage saying this;If you believe this is a mistake, please email us at;verifyme@paymentwall.com;with subject;Payment system blocked - My ID 01#66844989.

The verification process we have in place is to combat fraudulent activity and to make sure there are no problems. We apologize for all the inconvenience this may have caused.

Thank you,
Paymentwall Team.[color[color
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 godzilla4030 Last edit in 2015-5-1 19:25:35

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lora
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Post time 2015-5-1 23:45:40 | Show all posts

why cant i recharge

You can\'t recharge because the game company blows and they are reported for fraud constantly. They have zero customer service and I assume are laughing all the way to the bank!
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 lora Last edit in 2015-5-1 23:45:40

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jotolink-
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Post time 2015-5-1 23:52:05 | Show all posts

why cant i recharge

Wow good thing I came here...I was JUST about to buy some gems...Is pay pal a more reliable way to pay or should I just;not worry about getting gems or;recharging at all... I just wanted the bonus anyway.;
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 jotolink- Last edit in 2015-5-1 23:52:05

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thecradle2004
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Post time 2015-5-2 04:30:10 | Show all posts

why cant i recharge


        u cant recharge because Payment wall has blocked you.

        sent them an email about it, and they will unblock you when you provide them some info.

        Its not something gtarcade can do. (for this situation)
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 thecradle2004 Last edit in 2015-5-2 04:30:10

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stacyguibord
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 Author| Post time 2015-5-4 00:57:06 | Show all posts

why cant i recharge

Reply 5# thecradle2004
        and how did they block me if i use pay pal? and how do i email them?

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 stacyguibord Last edit in 2015-5-4 00:57:06

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thecradle2004
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Post time 2015-5-4 01:33:40 | Show all posts

why cant i recharge

        its a stupid safety rule they have.

        when you press recharge button, then a; window pops up, and you see there that you are blocked.

        If you look closely there is a Help button on top right of that window.
        You either click it and follow instructions (its like sending a ticket, or send an email at verifyme@paymentwall.com
        Dont expect this to be solved fast.
        They will ask you a bunch of papers that verify who you are and you a not a fraud.

        Good luck
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 thecradle2004 Last edit in 2015-5-4 01:33:40

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