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richardkeck
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Post time 2015-5-1 22:27:38 | Show all posts |Read mode
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I am trying to cancel my vip subscription for my toon on server 742.; I thought I cancelled it awhile ago but I see I am still getting billed for it.; I want to keep my server 633 (Zarion) acct active, just not the one listed here.; If possible, please refund my last couple months charges for this subscription so I don\'t need to go to my bank.; thank you for your help. wont let me submit ticket without a picture.; I have nothing to take a picture of, need to fix that
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 richardkeck Last edit in 2015-5-1 22:27:38

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moonlighty
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Post time 2015-5-2 00:47:21 | Show all posts

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        Dear Player, since our new system of activating VIP\'s is on the subscription on every account in this game should be already auto-cancelled. The only way to activate VIP is thru dia use only now.
       

        If you insist you´re being charged then could I see your recharge history or someone showing that you were charged for VIP?
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 moonlighty Last edit in 2015-5-2 00:47:21

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