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Missing Genesis Mail

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jared.mantooth
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anonymous user  Post time 2015-5-3 22:40:52 |Read mode
Missing Genesis Mail Reply:21| View:746
        hey there, I regret to inform you that while seeking to upgrade my royal conquest mail for the Goddless wolf it appears as though the data was lost and my gear with all of its gems with it. The materials i used for the upgrade are gone so that tells me it started the action but due to a game freeze issue was not completed. I hit the synth button and there was no flash graphic and as ive played this game for i while i thought that a simply close and reopening of the forge screen would fix this. Too my horror when i did reopen the mail was gone and now im here telling you about it. As i wasnt expecting this to happen i did not take a screen shot =(. If you could please get me the Genesis mail and replace the lvl 8 gems that i had on it i would be very grateful. ;

        JARED (S532)
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 jared.mantooth Last edit in 2015-5-3 22:40:52

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alrtzicx
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Post time 2015-5-3 22:42:05 | Show all posts

Missing Genesis Mail

Check your inventory, when upgrading, the stuff goes back to inventory and not on the hero who was equipping it.
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 alrtzicx Last edit in 2015-5-3 22:42:05

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jared.mantooth
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anonymous user  Post time 2015-5-3 22:55:59

Missing Genesis Mail

yea... not in inventory... checked that.
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 jared.mantooth Last edit in 2015-5-3 22:55:59

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anonymous user  Post time 2015-5-4 00:45:32

Missing Genesis Mail

bump
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 jared.mantooth Last edit in 2015-5-4 00:45:32

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anonymous user  Post time 2015-5-4 03:41:21

Missing Genesis Mail

bump.... response please
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 jared.mantooth Last edit in 2015-5-4 03:41:21

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anonymous user  Post time 2015-5-4 09:04:02

Missing Genesis Mail

bump
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 jared.mantooth Last edit in 2015-5-4 09:04:02

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reiko90
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Post time 2015-5-4 12:27:03 | Show all posts

Missing Genesis Mail

Ok Issue has been reported, please wait. Please try to recheck , if not found we will check your account.
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 reiko90 Last edit in 2015-5-4 12:27:03

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jared.mantooth
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anonymous user  Post time 2015-5-6 06:39:12

Missing Genesis Mail

        i checked its not there. should be simple just check your logs from when i reported it because i did it immediately. hopefully you do it soon not sure how long you keep that stuff. seriously just look at my stuff of course i would have what i say i have.

        When can i trade my zues sword.....
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 jared.mantooth Last edit in 2015-5-6 06:39:12

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anonymous user  Post time 2015-5-7 18:41:37

Missing Genesis Mail

        nothings been done btw

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 jared.mantooth Last edit in 2015-5-7 18:41:37

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anonymous user  Post time 2015-5-8 07:18:43

Missing Genesis Mail

        wth my lvl 8 gems are now gone from my reserve spot toon. please look into this

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 jared.mantooth Last edit in 2015-5-8 07:18:43

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