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Cards went missing in between HoC

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ttbunny
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Post time 2015-5-4 11:47:56 | Show all posts |Read mode
Cards went missing in between HoC Reply:7| View:444
A few of my aces went missing in between HoCs when I was waiting for (major) HoC to come around to recruit hero, help? ;I had them in previous HoC and they are now gone.

 ttbunny Last edit in 2015-5-4 11:47:56

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reiko90
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Post time 2015-5-4 12:11:43 | Show all posts

Cards went missing in between HoC


        Dear player,
        I need you IGN ang server to confirm your request, we will check it for you. Please specify the amount of cards and type of cards missing.
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 reiko90 Last edit in 2015-5-4 12:11:43

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 Author| Post time 2015-5-4 13:39:30 | Show all posts

Cards went missing in between HoC


        S10 Shadowraith, CyberSix

        Had been in 3 Master of pokers, first 60k MoP when hecate was god(1 pair of aces, JokerS, JokerL+1 HoC), second 60k MoP before they changed again to 80k(3 pair of aces, 3xJokerS, 1x JokerL+1 from HoC), last 80k minor MoP(3 pair of aces, 5x JokerS+3 for first place in HoC)

        Total:
        7 Pair of aces
        12 JokerS
        4 JokerL

        Currently I have
        3 Heart of Aces
        1 Spade of Ace
        4 JokerS
        1 JokerL

        Used
        LE
        3 Heart of Aces
        3 JokerS
        1 JokerL
        MoD
        3 Spades of Ace
        3 JokerS
        1 JokerL
        Amazon Hunter
        2 JokerS

        Missing 1 heart of aces and 3 spade of aces.  I checked and knew I have enough for earthshaker+MoD from previous HoC but they weren\'t available, then I bought MoD and found out most of my spade of ace are missing.
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 ttbunny Last edit in 2015-5-4 13:39:30

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Post time 2015-5-4 22:25:47 | Show all posts

Cards went missing in between HoC

        Dear player,

        I have reported your issue.
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 akumi-san Last edit in 2015-5-4 22:25:47

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Post time 2015-5-11 14:22:09 | Show all posts

Cards went missing in between HoC

According to the devs you have swapped 1 Dark Messenger Icon on 05,03/2015 that could be the reason. If no please update us.
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 reiko90 Last edit in 2015-5-11 14:22:09

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 Author| Post time 2015-5-14 05:08:14 | Show all posts

Cards went missing in between HoC

yes I did, but look at the math on my latest post. ;The fact is LE uses 3 aces of heart, and MoD uses 3 spades. ;There is absolutely no way I have an uneven amount of aces. ; I checked that I had enough cards on the HoC I won(but either MoD or ES were available because it was a minor HoC)
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 ttbunny Last edit in 2015-5-14 05:08:14

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anonymous user  Post time 2015-5-14 05:18:06

Cards went missing in between HoC

at least you get a response, I get nothing from these guys;
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 571529324 Last edit in 2015-5-14 05:18:06

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