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Problem with Cross server event

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gulligull1
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Post time 2015-5-4 20:42:33 | Show all posts |Read mode
Problem with Cross server event Reply:5| View:518
        hi

        after i have played and won the Cross server event, i cannot claim the prize, please help!
        server, player:;Jeremiah(939)-GMTYmer
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 gulligull1 Last edit in 2015-5-4 20:42:33

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akumi-san
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Post time 2015-5-4 20:55:03 | Show all posts

Problem with Cross server event

        Dear player,

        What CS event are we talking about? There are quite a few out there.
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 akumi-san Last edit in 2015-5-4 20:55:03

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 Author| Post time 2015-5-4 21:05:09 | Show all posts

Problem with Cross server event

Reply 1# akumi-san
        oh, i have only one Cross server event i can join at lvl 33, the one you get into from joining Cross server event icon.

                        after i have played and won the Cross server event, i cannot claim the prize, please help!                                as long as i cant claim prize i cannot enter a new Cross server run, want comp. for this if not fixed.                                server, player:;Jeremiah(939)-GMTYmer       
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 gulligull1 Last edit in 2015-5-4 21:05:09

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akumi-san
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Post time 2015-5-4 22:42:30 | Show all posts

Problem with Cross server event

        Ohh, that Cross Server. Sorry ^^ So many Cross server things.

        You open the screen of Cross server and it gives you the collect button on the bottom (right in the middle), it also sends you a mail, but that one does not affect your gameplay. If this button does not work for some reason, or errors-out, please make a SS, post it here and we\'ll report it for you.

        You can also follow the usual steps of refresh, clear cache and cookies and see if that helps in the mean time.
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 akumi-san Last edit in 2015-5-4 22:42:30

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 Author| Post time 2015-5-5 15:03:20 | Show all posts

Problem with Cross server event

i left the server, so you dont need to answer and fix the problem for me, hope new server is better.
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 gulligull1 Last edit in 2015-5-5 15:03:20

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