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unable to get VIP rewards

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phoenixjim2000
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Post time 2015-5-5 20:01:59 | Show all posts |Read mode
unable to get VIP rewards Reply:9| View:535
s83 gannicus, IGN jebadiah unable to get VIP rewards today in rankings. still having BR problems too

 phoenixjim2000 Last edit in 2015-5-5 20:01:59

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phoenixjim2000
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 Author| Post time 2015-5-5 20:43:08 | Show all posts

unable to get VIP rewards

what has happened to my vip status, not only not able to get rewards, but don\'t get any of my vip benefits like no cool down in arena, etc
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 phoenixjim2000 Last edit in 2015-5-5 20:43:08

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phoenixjim2000
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 Author| Post time 2015-5-5 21:16:46 | Show all posts

unable to get VIP rewards

now it is saying I have to renew my vip, I need to know what is going on, this is supposed to be automatic, why is this game getting so screwed up lately? why should I pay 699 diamonds and be made vip 4 when im already vip 9, but because you guys are screwing up. s83 gannicus, ign jebadiah
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 phoenixjim2000 Last edit in 2015-5-5 21:16:46

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blankz
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Post time 2015-5-5 21:26:54 | Show all posts
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 blankz Last edit in 2015-5-5 21:26:54

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scot623
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Post time 2015-5-6 02:39:49 | Show all posts

unable to get VIP rewards

        Vip is no longer automatic you have to use diamonds to renew it monthly
        and with all the company\'s not taking payments for this game good luck
        but go right ahead and keep on funding the broke game a lot of us are not (hence why they keep throwing;out all the cash events they are hurting)
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 scot623 Last edit in 2015-5-6 02:39:49

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 blankz Last edit in 2015-5-9 21:45:28

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mike achenbach
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Post time 2015-5-10 12:27:36 | Show all posts

unable to get VIP rewards

        I opened a ticket about this earlier;this evening and I was told:

        ;Dear player, we have canceled the playspan method, so the subscription for vip by playspan is canceled too. For the details, we have noticed it in our forum: http://community.gtarcade.com/post/65186/.We suggest you try to use other method or diamonds to renew it. Thanks for your report.
        1. So instead of sending an in game message to your VIP players you posted a frigging message to the forums? You guys hire your customer service right off the short bus, huh?
        2.On the 1-time VIP tab in game, bottom line right above the Renew button it says You cannot get VIP bonuses if you use Diamonds to renew VIP, duh, which is it?
        3. What other method? Seems like the only way is via diamonds, at least that I can find.
        4. You said you cancelled the subscription, but on the Subscribe tab in game it still shows me as subscribed, and still shows 30-Day VIP $6.99 and that I would also be getting 500 Diamonds after the 5th renewal, so unless you\'re;blatantly;lying in the game, if I pay 199 diamonds to renew I\'ll still get my 500 diamonds.
        5. No warning or anything, no in game email, just boom, your VIP is shut down with no VIP rewards, all the damn cool downs, etc...; This is how you treat the paying customers? Please last line in #1.
        6. You cancelled playspan? ;Or did they drop you because of all the chargebacks and complaints? Or did they raise the processing fees to high because your company is now rated high risk due to chargebacks and customer complaints?
       

        At least I finally found a use for that dumb VIP card that\'s been sitting in my inventory for a year.
        BTW, I\'m also a VIP9 on server S96.
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 mike achenbach Last edit in 2015-5-10 12:27:36

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im_perfect4u2
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Post time 2015-5-11 05:07:42 | Show all posts

unable to get VIP rewards

        im trying to renew my subscription via the new system. but it say i cant until i cancel the old way. ive tried to cancel the old method of vip subscription but it wont let me.. and says to contact support.. supposedly automatically taking the payment stopped a bit ago but it has continued for me until this point.. but now im not able to renew .. can someone help me please..
        IGN: Talon
        Server S18 DemonHuntress
        ;VIP LVL; VIP9
        This should be a seemless process moving from one form of payment to another.
        ;
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 im_perfect4u2 Last edit in 2015-5-11 05:07:42

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leeloo dallas ...
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Post time 2015-5-11 09:26:48 | Show all posts

unable to get VIP rewards

        There is no more subscription - wait until it expires and then renew with diamonds.
        You will be renewed to VIP4 or whatever is HIGHER.
        Right from day 1 you got all the VIP benefits by paying with diamonds regardless of what the description said.
        You will lose no benefits.
        The initial cost is 699 diamonds and the cost goes down 100 diamonds each month you pay for until the cost is only 199 per month;and stays there thereafter. If you want you can prepay multiple months at once if you happen to have a bunch of diamonds at the moment.
        When the subscription was active all I saw in the forums were complaints of players unable to get the renewal to stop. Now whether you are VIP or not is entirely in your control.
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 leeloo dallas ... Last edit in 2015-5-11 09:26:48

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