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unauthorized vip renewal

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bubonicreaper
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Post time 2015-5-9 10:39:48 | Show all posts |Read mode
unauthorized vip renewal Reply:8| View:649
        ign: reapings
        server: uriel (747)
        last month i canceled my subs. to vip removed the payment method and all from my facebook as its what i play through. ;well today i get in game message that my vip as renewed and if i check my card and if it came from it ill report it as fraud.. unless u fix this issue right away

 bubonicreaper Last edit in 2015-5-9 10:39:48

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moonlighty
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Post time 2015-5-9 16:17:45 | Show all posts

unauthorized vip renewal

Dear Player, I will report it.
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 moonlighty Last edit in 2015-5-9 16:17:45

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moonlighty
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Post time 2015-5-13 00:23:29 | Show all posts

unauthorized vip renewal

Dear Player, my superior said it is is impossible, and that you should contact facebook regarding this.
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 moonlighty Last edit in 2015-5-13 00:23:29

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bubonicreaper
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 Author| Post time 2015-5-28 09:54:52 | Show all posts

unauthorized vip renewal

Reply 2# moonlighty
ok guess i will have to contact my bank and tell them of the unauthorized transaction that has accord and see how they want to handle it.. i will not contact facebook as it was u guys who got the money out.. it is your responsibility to make it right not theirs.
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 bubonicreaper Last edit in 2015-5-28 09:54:52

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sun ce
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Post time 2015-5-28 10:24:28 | Show all posts

unauthorized vip renewal

        Reply 3# bubonicreaper

        Just go to your facebook payment settings >; subscriptions and unsubscribe there. Its a lot simpler and less time-consuming for you than trying to get your bank to do legal action over a $3 subscription which you did actually subscribe to.
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 sun ce Last edit in 2015-5-28 10:24:28

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bubonicreaper
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 Author| Post time 2015-5-28 10:27:34 | Show all posts

unauthorized vip renewal

Reply 4# paul crocker
        i did that over a month ago

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 bubonicreaper Last edit in 2015-5-28 10:27:34

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abxjfca-6e28fv...
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Post time 2017-4-15 03:24:24 | Show all posts
Hi GTArcade,

Today when I checked my bank account I noticed these unauthorized “reserved transactions” :
14th April, 2017:            
                                                                                                                                        OUT           IN

VISA Varekjøp GOOGLE *SERVICES Reservert transaksjon                          6,61
VISA Varekjøp GOOGLE *SERVICES Reservert transaksjon                          6,61
VISA Varekjøp GOOGLE *GTArcade Reservert transaksjon                 131,51          
VISA Varekjøp GOOGLE *GTArcade Reservert transaksjon                 131,51          
VISA Varekjøp GOOGLE *GTArcade Reservert transaksjon                 131,51          
VISA Varekjøp GOOGLE *GTArcade Reservert transaksjon                 131,51          
VISA Varekjøp GOOGLE *GTArcade Reservert transaksjon                 131,51          
VISA Varekjøp GOOGLE *GTArcade Reservert transaksjon                 131,51          
VISA Varekjøp GOOGLE *GTArcade Reservert transaksjon                 131,51          
VISA Varekjøp GOOGLE *SERVICES Reservert transaksjon                 6,61          
VISA Varekjøp GOOGLE *SERVICES Reservert transaksjon                 6,61        

All numbers are in Norwegian Krones (NOK).
A total of 927,18 Norwegian Krones have been stolen from my bank account, by what seems to be GTArcade.  
And somehow I got the two smaller amounts of 6,61 NOK x 2 refunded already(from “services”). I am not entirely sure if the two smaller amounts were made by GTArcade, but I have no idea who else it could be.

I hope that you can clarify WHAT this is all about, because I have NOT purchased any of your products, or played any of your games. I dearly hope that you will stop these transactions, and refund me my money as soon as possible .

Best Regards,
Adrian S.
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 abxjfca-6e28fv... Last edit in 2017-4-15 03:24:24

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meadowsweetfm
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Post time 2017-4-16 05:02:59 | Show all posts
Hello Adrian! So, because it says GOOGLE, I am assuming that you may have made some transactions on one of our mobile games. I have forwarded this to our Sr. Mods, to see if we can look into this, however in the mean time, our mobile games are the following: Legacy of Discord, League of Angels: Fire Raiders, Spirit Guardian: Vangard Rush, Mellenium Conquest, and from what I can tell Stellar Striker.
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 meadowsweetfm Last edit in 2017-4-16 05:02:59

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