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gamer_guy1970
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Post time 2015-5-9 12:12:15 | Show all posts |Read mode
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I am currently;a lvl 8 VIP, but, here the last few days, it has been deactivated, and on the screen or popup for it, says unsubscribe.....whats going on? any help, or suggestions would be appreciated

 gamer_guy1970 Last edit in 2015-5-9 12:12:15

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oseisan
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Post time 2015-5-9 15:59:57 | Show all posts

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        Actually same here. I know my settings was already in automatic recharging when it comes to VIP but for some reason it didn\'t happen this time around. What\'s more funny? I can\'t see in any way in the Recharge page for VIPs. I literally can\'t pay for my VIP subscription. Is the only way now is to pay with diamonds?

        JFC. Cause if it is, I\'ve never been notified nor the interface of the VIP panel in-game haven\'t changed. It still clearly shows there that I can pay $6.99 a month and if I click the unsubscribe button so that I can see if I can even unsubscribe for it, there\'s nothing. It leads me to the new recharge page which TADA helps not one bit.
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 oseisan Last edit in 2015-5-9 15:59:57

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moonlighty
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Post time 2015-5-9 16:40:42 | Show all posts

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Dear Player, the only way how to activate VIP now is to pay with diamonds, so you have to recharge diamonds in order to activate VIP.
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 moonlighty Last edit in 2015-5-9 16:40:42

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maddmatt70
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Post time 2015-5-9 19:47:31 | Show all posts

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Reply 2# moonlighty
Some one may went to tell your support guys this information.; I have an open ticket concerning this issue.; The individual;who responded to my ticket told me it may take 5 business days for the auto-renew to happen.
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 maddmatt70 Last edit in 2015-5-9 19:47:31

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abhijit gore
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Post time 2015-5-9 20:00:31 | Show all posts

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        Dear Moonlighty
        Please have a look at below screen grab. If auto renewal is stopped by GTA then why its renewing VIP automatically.
        Can you or any MOD explain.;
        IGN - avg01
        SER - sobec 546 HKT
        Just for info:- Diamond bonus is only given on Auto renewal.;
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 abhijit gore Last edit in 2015-5-9 20:00:31

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abhijit gore
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Post time 2015-5-12 15:49:00 | Show all posts

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         bump
        No reply from MODS yet.
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 abhijit gore Last edit in 2015-5-12 15:49:00

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abhijit gore
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Post time 2015-5-14 18:23:03 | Show all posts

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        bump ;no reply;
        ;
;

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 abhijit gore Last edit in 2015-5-14 18:23:03

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akumi-san
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Post time 2015-5-14 22:06:41 | Show all posts

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        Dear player,

        The supervisor told us subscribing to VIP is no longer possible. All running accounts will be continued with 1 exception: One type of payment (and all its subscribers) have been removed from the options. So while one part of the subscribers still get their renewal bonus, the other part will have to start upgrading their VIP with diamonds, and as it looks the entire subscription-system will be removed in due time.
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 akumi-san Last edit in 2015-5-14 22:06:41

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