My account got banned. Please help!

tienleminh

        My account got banned. Please help.
        Account: tienleminh
        Server: Eireine S278
        I tried to log in my account today but it said I got banned. I heard from other friends that some people from my enemy guilds were trying to ban me. In the last month, I got from rank 15 to rank 3 in CoM. My enemy guild didn\'t like me. It is just our personal thing. I didn\'t do anything wrong or illegally. Can I know the reason why I got banned? Is it possible to save my account at this point? Please help. I recharged about $200 in the last few weeks (not including before). I value the game and the account. Your answer will be highly appreciated. Thank you.

tienleminh

Thank you very much for your quick reply. I will keep the situation update.

tienleminh

        Account: tienleminh
        Server: S278
        In-game name: TienLeMinh

tienleminh

Thank you, it is fixed now!