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crroyce1129
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Post time 2015-5-11 12:02:58 | Show all posts |Read mode
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        I recharges 40$ and 20$ for the precious and the gem maniac... i got neither before refresh... i want my 6 thousand diamonds, lvl 11 chrubstone and lvl 11 dodge gem that I paid for...

        CrystalCrazy
        s652

 crroyce1129 Last edit in 2015-5-11 12:02:58

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crroyce1129
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 Author| Post time 2015-5-11 12:04:28 | Show all posts

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I am also missing my single recharge rewards.... during tycoon no less... this is rediculous...
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 crroyce1129 Last edit in 2015-5-11 12:04:28

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reiko90
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Post time 2015-5-11 12:13:18 | Show all posts

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        Dear players,
        I will make a report regards this issue. In-case please send us some screen shots regards this issue and/or Payment ID.

        I will update your report ASAP.

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 reiko90 Last edit in 2015-5-11 12:13:18

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reiko90
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Post time 2015-5-11 12:14:40 | Show all posts

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        P.S.
        Make sure you competed all tasks in precious event. If not you will not be able to received the rewards.
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 reiko90 Last edit in 2015-5-11 12:14:40

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Post time 2015-5-11 12:16:33 | Show all posts

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Reply 1# crroyce1129@gmail.com
Please create your own thread about your own issue, if not yet contact me via pm so I can re-report your issue.
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 reiko90 Last edit in 2015-5-11 12:16:33

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Post time 2015-5-11 12:16:33 | Show all posts

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Reply 1# crroyce1129@gmail.com
Please create your own thread about your own issue, if not yet contact me via pm so I can re-report your issue.
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 reiko90 Last edit in 2015-5-11 12:16:33

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 Author| Post time 2015-5-11 12:44:52 | Show all posts

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        both messages where mine i forgot to include the recharge rewards in my post....

        CrystalCrazy s652

       
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 crroyce1129 Last edit in 2015-5-11 12:44:52

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 Author| Post time 2015-5-11 12:48:26 | Show all posts

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        the one for 41.99 is supposed to say 4000 diamonds under purchase as it is double the 20.99... do not know why it is not... but yes i recharged and met the req... but i did not recieve the rewards for precious, was not able to exchange the items in gem mainiac, or recieve the the basic recharge rewards...

        CrystalCrazy
        s652
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 crroyce1129 Last edit in 2015-5-11 12:48:26

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 Author| Post time 2015-5-12 09:03:00 | Show all posts

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        ok there is still no responce nor do i have the stuff i am supposed to and tycoon ends in a few hours... this needs to be fixed immediatly...; ; this is not some bug or glitch... this is my money we are talking about... I paid for something and I expect to recieve it.... this is not only costing me what i did not recieve but also my chance at getting to 200k points in tycoon for the other rewards... which is the whole reason i recharged....

        Crystalcrazy s652
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 crroyce1129 Last edit in 2015-5-12 09:03:00

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 Author| Post time 2015-5-12 11:05:46 | Show all posts

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        this is the only place to post issues as the ticket thing does not work... and i see i am not getting a response... so i take it i need to contact someone about filing for false advertisement and theft right...;

        Crystalcrazy s652
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 crroyce1129 Last edit in 2015-5-12 11:05:46

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