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Did not receive my bonus diamonds from precious- Recharged $300

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sir lancelot
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Post time 2015-5-14 08:29:16 | Show all posts |Read mode
Did not receive my bonus diamonds from precious- Reply:5| View:411
        Hi, I recharged $300 on May 13, 2015 as shown on the screenshot, but I did not receive the bonus 30,000 diamonds from Precious. Please let me know when I can expect to receive the bonus diamonds credited to my account otherwise I will bring the issue up with my bank. Thanks. ;
       

        Server 5 - Rose Knight
        User - Sir Lancelot
       

        Screen shots below
       

       

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 sir lancelot Last edit in 2015-5-14 08:29:16

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adam.c.kemper
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Post time 2015-5-14 09:06:41 | Show all posts

Did not receive my bonus diamonds from precious- Recharged $300

GL man. They haven\'t given me 41.99 in diamonds I paid for 3 weeks ago haha and have assured me and themselves that I did In fact receive them...when I didn\'t.
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 adam.c.kemper Last edit in 2015-5-14 09:06:41

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sir lancelot
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 Author| Post time 2015-5-14 09:36:11 | Show all posts

Did not receive my bonus diamonds from precious- Recharged $300

Reply 1# adam.c.kemper@gmail.com
Well if I don\'t hear back by tomorrow, I\'m going to lodge a complaint with my bank and contest it because I didn\'t get what I paid for. ;I got the 30k in diamonds, but not the bonus that was promised per my screenshots so I can contest it.
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 sir lancelot Last edit in 2015-5-14 09:36:11

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forrest.hallib...
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Post time 2015-5-14 14:20:11 | Show all posts

Did not receive my bonus diamonds from precious- Recharged $300

did you do the tidal part? there is a score to achieve to activate. many make that mistake and forget to do it then wonder why, did you get SS of tidal score? that would have been proof and made case 100% better.
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 forrest.hallib... Last edit in 2015-5-14 14:20:11

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sir lancelot
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 Author| Post time 2015-5-15 06:07:18 | Show all posts

Did not receive my bonus diamonds from precious- Recharged $300

Reply 2# sir lancelot
I did. ;500 points in the tidal pool is like nothing at all. ;If you do the two times the tidal pool is available, it is supposed to activate.
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 sir lancelot Last edit in 2015-5-15 06:07:18

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