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Lost HT attempt and did not get my reward.

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digimortal
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Post time 2015-5-15 12:49:56 | Show all posts |Read mode
Lost HT attempt and did not get my reward. Reply:7| View:465

        I was doing HT and the game got stuck (more like the screen froze and clicking wouldn\'t quit HT). It wouldn\'t let me leave HT, so I had no choice but to refresh. Refreshed and lost my rewards and HT attempt.
       
       

        IGN: Digimortal
        Server: KnightsGlory(s2)
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 digimortal Last edit in 2015-5-15 12:49:56

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digimortal
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 Author| Post time 2015-5-15 13:02:04 | Show all posts

Lost HT attempt and did not get my reward.

Maybe I should have posted this in support. My bad.
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 digimortal Last edit in 2015-5-15 13:02:04

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xdane
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Post time 2015-5-15 18:42:26 | Show all posts

Lost HT attempt and did not get my reward.

No worries, I\'ll take care of it.
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 xdane Last edit in 2015-5-15 18:42:26

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 Author| Post time 2015-5-17 08:42:10 | Show all posts

Lost HT attempt and did not get my reward.

Bump. Any updates or should I just post this in support (since the bug section is getting spammed with bug reports)?
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 digimortal Last edit in 2015-5-17 08:42:10

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⁃•bazou•⁃...
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Post time 2015-5-17 16:43:07 | Show all posts

Lost HT attempt and did not get my reward.

        I gota similliar problem once, but im not sure if its related to our server load problem because of Dekaron..
        I lose 1 attempt back than, i already finished 1 attempt and ready to collect and suddenly i got flash plugin has crashed.
        I thought maybe my rewards already in my bag, but No.. and my attempt been used.
        I never report it because i thought flash plugin problem is a problem from user side/ my side..
        But, i still curious.. i have completed the HT so, where is teh rewards goes if its not at my Bag.
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 ⁃•bazou•⁃... Last edit in 2015-5-17 16:43:07

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Post time 2015-5-17 18:24:52 | Show all posts

Lost HT attempt and did not get my reward.

        @Digi

        It will be looked into on Monday. We have weekends so I don\'t think they will respond to my report today.



        Reply 4# ⁃•bazou•⁃

        You can create a separate thread and I\'ll check it.

        Thanks.
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 xdane Last edit in 2015-5-17 18:24:52

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Post time 2015-5-19 17:04:12 | Show all posts

Lost HT attempt and did not get my reward.

Compensation sent.
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 xdane Last edit in 2015-5-19 17:04:12

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