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Can't collect house of cards reward ( 2015-05-08 )

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cecil
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Post time 2015-5-15 13:56:48 | Show all posts |Read mode
Can't collect house of cards reward ( 2015-05-08 Reply:6| View:431
        So, i did report this issue to the support team, they said  Oh, you cant collect the OVERALL; A D V A N C E D prize, if you don\'t have 40 k points.
        And i was like Really dude? I only want my B A S I C OVERALL prize since i ranked first, so you have to give me 500 seraphs, right?
        When the HOC event was finished and i ranked first on the table, it should gave me the basic prize with 500 serpahs, but the collect button was grey! So, no seraphs for me, sadly.
        Still no answer from this really nice support team, a week passed since then, this event was the HOC event on ( 2015-05-08; ) before this one.

        Picture is attached!
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 cecil Last edit in 2015-5-15 13:56:48

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reiko90
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Can't collect house of cards reward ( 2015-05-08 )

Issue has been reported, we will check it your account, I need your IGN and server, put it here now.
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 reiko90 Last edit in 2015-5-15 15:31:01

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 Author| Post time 2015-5-15 16:36:18 | Show all posts

Can't collect house of cards reward ( 2015-05-08 )

Reply 1# reiko90

        My IGN is Cecil, and im from Abinadi (S898)
        Thank you
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 cecil Last edit in 2015-5-15 16:36:18

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 Author| Post time 2015-5-17 22:50:09 | Show all posts

Can't collect house of cards reward ( 2015-05-08 )

Bump, any informations???
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 cecil Last edit in 2015-5-17 22:50:09

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 Author| Post time 2015-5-19 02:19:16 | Show all posts

Can't collect house of cards reward ( 2015-05-08 )

        BUMP, dear admins, how much time do i have to wait to receive my 500 seraphs?
        I\'m a patient person, but i pay so much for this game and everyone says that, they only care about you if you pay, well i think no.
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 cecil Last edit in 2015-5-19 02:19:16

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 Author| Post time 2015-5-19 17:36:05 | Show all posts

Can't collect house of cards reward ( 2015-05-08 )

Thank you so much for your assistance! I got my reward in mail.
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 cecil Last edit in 2015-5-19 17:36:05

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