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12000 Diamonds GONE!

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sadisticmistre...
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Post time 2015-5-15 17:05:35 | Show all posts |Read mode
12000 Diamonds GONE! Reply:17| View:667
        I transferred 400 HoC Card Lotto Vouchers from my inventory to the event to use. ;I used the x10 option so I wouldn\'t have to open all 400 one at a time. ;Currently sitting at 20500 daily points, 61500 Overall points. ;However, after I finished spending my card lotto vouchers, I noticed 12000 diamonds GONE! ;Now, I know it didn\'t charge me for each x10 draw as then it would\'ve taken all my diamonds and put me in the negative. ;I hadn\'t bought anything else in the game today. ;Heck, didn\'t technically buy the x10 draws as I had 410 total draw attempts (10 free daily normal draws). ;So, why did it charge me 12000 diamonds? ;I want my diamonds back, especially as the game will not allow me to recharge (See post Recharge Error AND Flashing Title). ;To my knowledge, it didn\'t charge me yesterday when I used this method of transferring 400 card lotto vouchers.

        IGN: ;Myst
        Server: UA38 (S190 Ares)


 sadisticmistre... Last edit in 2015-5-15 17:05:35

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akumi-san
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Post time 2015-5-15 21:24:27 | Show all posts

12000 Diamonds GONE!

        Dear player,

        I\'ve asked the Devs to check what happened.
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 akumi-san Last edit in 2015-5-15 21:24:27

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 Author| Post time 2015-5-16 20:30:35 | Show all posts

12000 Diamonds GONE!

Checking to see if there is any status update on this. ;I mean, it\'s essentially $120 taken from me. ;If I had spent those diamonds, I would be fine as I would\'ve gotten things I needed to improve my BR/game play, but I didn\'t spend them.
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 sadisticmistre... Last edit in 2015-5-16 20:30:35

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Post time 2015-5-17 14:42:48 | Show all posts

12000 Diamonds GONE!

Reply 2# sadisticmistress

        O_o well it\'s kinda hard to value diamonds to physical money now with how often the precious events are now.
       

        But currently there\'s no update regarding this since it\'s still their weekend.   They should be into work some time on the 17th around 9pm EST
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 fm_tokkie Last edit in 2015-5-17 14:42:48

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 Author| Post time 2015-5-18 21:04:48 | Show all posts

12000 Diamonds GONE!

Diamonds still missing. ;And even with a precious event, you are talking about $60. ;Me, I just want my 12k diamonds back, considering I can\'t even recharge to get anymore.
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 sadisticmistre... Last edit in 2015-5-18 21:04:48

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Post time 2015-5-18 23:14:13 | Show all posts

12000 Diamonds GONE!

Reply 4# sadisticmistress
no! they must give you 6k dias compensation for trouble. is theyre mistake, not yours. this game is working wrong from a day to another
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 ulise Last edit in 2015-5-18 23:14:13

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Post time 2015-5-19 00:20:15 | Show all posts

12000 Diamonds GONE!


It\'s the 18th now and i\'m bumping this for my friend and guild mate. Give an update on this please. ~Ariesana S190~
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 christina mcde... Last edit in 2015-5-19 00:20:15

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Post time 2015-5-19 00:27:29 | Show all posts

12000 Diamonds GONE!

Reply 6# christina mcdermott
I´m sorry to inform you, but we don´t  yet have any replies from SMs. They came back to work only today and seems that they were busy so we don´t have yet any infromation on our reports made from 15th. Please give us some more time, akumi-san will update you when she gets any news from SMs.
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 moonlighty Last edit in 2015-5-19 00:27:29

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 Author| Post time 2015-5-20 08:34:46 | Show all posts

12000 Diamonds GONE!

bumping to see if there has been any response yet?
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 sadisticmistre... Last edit in 2015-5-20 08:34:46

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 Author| Post time 2015-5-21 11:19:49 | Show all posts

12000 Diamonds GONE!

Still nothing? ;It\'s been 5 days since I first reported this.
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 sadisticmistre... Last edit in 2015-5-21 11:19:49

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