HT not receiving reward on Bag after finishing

⁃•bazou•⁃

        Hello, Xdane asked me to make a new topic about my lost.

        I dont remember precisely when, i think its 3 days ago i finished my Holy Throne and when im about to collect the rewards, game suddenly crashed. It said flash plugin has crashed or something like that. I have the newest browser version and the latest version of this plugin, tho my connection only 5Mbps, its very stable and more than enough to play this kind of game. Because of this, i forced to refresh my game. I thought my rewards been there on my bag, but No.. i didnt received my rewards. Its happened only once. Just curious where my reward is.

        Im only level 64, i supposed to have 36 saint soul but i only has 35 atm because of that problem.

       

        I already has 90 star to get my 3rd promotion, but i know i have to wait about 2 moth to get 180 saint soul, so actually 1 saint soul is too precious to me.

        Please check my Log since 3 days ago and i really want to make suggestion :
        1. If its possible, please make the rewards goest to temp bag just like City Defense or like when we running blitz on HT, so we can collect it later. Just in case we find a similliar problem.
        2. I know some of people already post it, can you make that saint soul as a dropped item? getting 90 stars is easy for me, but waiting 2 month to get my 3rd promotion is way too long.

        Last, my IGN is bazou
        Server 266 (Iolcus)

        Thank you.

xdane

Issue reported.

⁃•bazou•⁃

Thank you xdane

⁃•bazou•⁃

        bump..

        any news about this?

⁃•bazou•⁃

received my compensation, case closed... thanks KF team and xdane;

xdane

Glad to hear~