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Can't Recharge Via Facebook

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jdizzyle
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Post time 2015-5-18 01:48:54 | Show all posts |Read mode
Can't Recharge Via Facebook Reply:12| View:852

        So it\'s been going on for a few days now and it\'s starting to get on my nerves pretty bad. ;Every time I attempt to recharge through Facebook, which is where my account was created so it\'s the ONLY way for me to recharge, I get an error that says the app is not responding to try again in a few hours. ;I\'ve done everything I can think of on my own in order to get it working but with the exception of a short period of time on Friday it hasn\'t been working. ;I\'ve missed and am missing some good events and it\'s really affecting my game play. ;Something has got to be done about this.

        GSN: Yina
        Server: 935 Esrom
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 jdizzyle Last edit in 2015-5-18 01:48:54

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jdizzyle
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 Author| Post time 2015-5-18 05:00:24 | Show all posts

Can't Recharge Via Facebook

        This is the error message I keep receiving.
       
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 jdizzyle Last edit in 2015-5-18 05:00:24

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harmony n tran...
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Post time 2015-5-18 06:01:01 | Show all posts

Can't Recharge Via Facebook

        Yeah i have this same problem too for a few days oddly enough i only have it on my main that has recharged before, however my alt that hasn\'t cashed doesn\'t have this problem. ;I have even tried to recharge on other FB games I play and there weren\'t any problems so it seems to just be LOA.;;I have sent numerous tickets to gta, and even sent a ticket to FB and apparently no one knows what the problem is because the finger is being pointed at the other. ;So I have gotten no where and have lost precious and other rewards because of this problem that FB users are experiencing;

        IGN: Harmony
        Server: RockshardRoad (S148)
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 harmony n tran... Last edit in 2015-5-18 06:01:01

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sadisticmistre...
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Post time 2015-5-18 21:02:21 | Show all posts

Can't Recharge Via Facebook


        Same issue, going on 72 hours now. *sigh*

        IGN: ;Myst
Server: UA38 (S190 Ares)
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 sadisticmistre... Last edit in 2015-5-18 21:02:21

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akumi-san
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Post time 2015-5-18 21:45:16 | Show all posts

Can't Recharge Via Facebook

        Dear player(s),

        the response the devs give here is contact Facebook, it\'s their recharge system that\'s failing.
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 akumi-san Last edit in 2015-5-18 21:45:16

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harmony n tran...
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Post time 2015-5-18 22:03:30 | Show all posts

Can't Recharge Via Facebook

        Weird thing is, I am able to recharge other FB games I play, just not this one.;;I am unable to recharge this game with my main however, plot twist my alt can recharge, weird huh. ;Can anyone explain that one to me lol ;I would just really like to recharge before lucky tree

                        IGN: Harmony                                Server: RockshardRoad (S148)       
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 harmony n tran... Last edit in 2015-5-18 22:03:30

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Post time 2015-5-18 22:27:03 | Show all posts

Can't Recharge Via Facebook

I just think they want me to take my money and go somewhere else and play. ;But if I do go somewhere else, it will be a completely different game, one that doesn\'t involve GTArcade.
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 sadisticmistre... Last edit in 2015-5-18 22:27:03

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mike achenbach
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Post time 2015-5-19 00:02:01 | Show all posts

Can't Recharge Via Facebook

        Wonder if Facebook has had enough complaints about GTA\'s lack of customer service and player\'s missing diamonds and have cut them off. Wouldn\'t be the first game FB did this too to a game developer.
        I know if I played through FB I\'d be complaining to them about the missing diamonds, lack of support, glitches in game that aren\'t addressed, seeds, rude responses from dumb mods (not all mods, but a couple), etc...
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 mike achenbach Last edit in 2015-5-19 00:02:01

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 Author| Post time 2015-5-19 00:29:07 | Show all posts

Can't Recharge Via Facebook

Reply 4# akumi-san
I\'ve contacted facebook twice about the issue, how about you guys contact facebook since you\'re the ones who are losing the money here.; Pretty soon I\'m gonna give up on this game if this isn\'t fixed and from the sound of it I won\'t be the only one.; Pretty sure it\'s easier for the developer of an app to contact them over someone like me.; Just do something, show some good customer service and fix the issue!
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 jdizzyle Last edit in 2015-5-19 00:29:07

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sadisticmistre...
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Post time 2015-5-19 02:14:28 | Show all posts

Can't Recharge Via Facebook

        Here is the exact response I received back from Facebook:

        Thanks for contacting Facebook.

It looks like the issue you\'re experiencing is with an app or game that isn\'t developed by Facebook. Unfortunately, because apps and games are managed by developers outside of Facebook, we\'re unable to provide you with support. But you can try contacting the developer directly for help.

To contact the developer of an app or game:

Go to the App Center:;https://www.facebook.com/games
Search for the app or game in the search box in the top right
Select a result and click Report a Problem
Select a reason and click Submit

You can also contact the developer while using some apps and games on Facebook:

Open the app or game
Click Report/Contact in the bottom-right corner of the page
Select a reason and click Submit

People keep pointing fingers to the other side and no one is willing to actually support the customer. ;Instead of finger pointing, how about coming up with another solution that will benefit the customers that WANT (heaven forbid) to support your game and GIVE you money (even with all the bugs and glitches that happen). erhaps finding a way to transfer the accounts from the facebook app to the browser or client so that we are able to recharge again. ;There\'s no point in playing a game that inhibits my playing ability and that is currently what this situation has done. ;I cannot keep up and compete with those I have been competing with unless I recharge. ;Find a solution that benefits everyone.;
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 sadisticmistre... Last edit in 2015-5-19 02:14:28

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