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Unable to renew VIP... :S

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gotmilk
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Post time 2015-5-18 06:42:08 | Show all posts |Read mode
Unable to renew VIP... :S Reply:2| View:368

        Dear GTA Support. I need your help URGENTLY please!!!
        Today I have hit VIP lvl 10 - and also today my VIP-Subscription should have also;renewed itself automatically - as;it always did many times in the past few months;- yet it did not happen and now my VIP10 button has turned black and white.
        Now when I open my account on the website on the Show/Cancel VIP window it sais the following:
Game;;;;;;;;;;;;;;;;;;;;;;;      ;; Server;;;;;;;; ;;;;;;;; ;;;;;;;; Method;;;;;;;;;;;;;;;;;;;; Subscription ID;;;;;;;;;;;;;;;;;;; Date Cancelled
League of Angels;;;;; Aphrodite(S193)-GMT;;;;;;; ;; Playspan;;;;;;;;;;;;;;;;70000685621915395;;;;;;;;;;;;;;;;;; 05-17-2015
        ;
        -
        - It is strange cause as I have said it before: I have been playing for months (6 months exactly) and it has renewed itself always automatically - and I am 100% certain that I have NOT canceled it on my own this time either .... :S
        - Now, when I click on the VIP 10 button next to my character\'s avatar ingame there in the small window when I click on; the Subscribe tab it still sais at the bottom of the window: Unsubscribe so somehow I guess the system did not somehow realize that I am not subscribed any more and instead of Unsubscribe I should see a Subscribe button.....
        - Could you please check out why this stupid window is Bugged; on Unsubscribe and how could I re-subscribe again?
        - I\'d be most happy if this time this could work as quickly as possible.... :S
        - Yours sincerely,
        ;GotMilk
        ;(You can check out my E-mail address and my Character name on the Server Aphrodite on my GTA-Account.;I am sure that as an admin it shouldn\'t be any problem to you guys - I don\'t want to post it however publicly on the forums..... On the other hand since I have provided the VIP-Subscription ID Number as well - and I am sure those numbers are unique for each subscription - you can also use that to get all the necessary information about my account there.)

 gotmilk Last edit in 2015-5-18 06:42:08

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leeloo dallas ...
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Post time 2015-5-18 07:30:35 | Show all posts

Unable to renew VIP... :S

        VIP subscription service ended about a month ago.
        The only way to get VIP now is by buying it with diamonds.
        You get all the benefits of the subscription service
        Your VIP level renews to whatever level you had last.
        VIP is 699 diamonds and goes down 100 diamonds each month until it\'s only 199 from then on.
        You can renew more than 1 month of VIP at once.
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 leeloo dallas ... Last edit in 2015-5-18 07:30:35

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