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Total Recharge reward confused

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cecil
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Post time 2015-5-18 18:40:50 | Show all posts |Read mode
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 cecil Last edit in 2015-5-18 18:40:50

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cecil
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 Author| Post time 2015-5-18 18:41:03 | Show all posts

Total Recharge reward confused


        I report this, since i started to play Total Recharge was confused and i couldn\'t collect the amount what i bought!
        The recharge history says that i bought 2000 diamonds for 39.99, thats not true!;
        39.99 is the price for 4000 diamonds! I missed lot of things because of this!
        Can you check this, please??;

        Happens when i pay with Paypal-WP-US
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 cecil Last edit in 2015-5-18 18:41:03

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akumi-san
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Post time 2015-5-18 21:26:29 | Show all posts

Total Recharge reward confused

        Dear player,

        Please state IGN so the devs can have a look.
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 akumi-san Last edit in 2015-5-18 21:26:29

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forrest.hallib...
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Post time 2015-5-18 21:55:27 | Show all posts

Total Recharge reward confused

seen another that paypal had same error on, might be something with them and GT, in mean time i would use another payment method to avoid this until fixed. it also seems to be on that one amount, same for other posts the 3999 is the only one with problem. so can avoid that as temp fix as well. PS nice pic,;
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 forrest.hallib... Last edit in 2015-5-18 21:55:27

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 Author| Post time 2015-5-18 22:19:44 | Show all posts

Total Recharge reward confused


        My IGN: Cecil
        Server: Abinadi (S898)

        I haven\'t checked my payment history, until i found out, i don\'t get the items what i paid for in Total Recharge. Happened 1 week ago if i remember well!
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 cecil Last edit in 2015-5-18 22:19:44

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 Author| Post time 2015-5-21 18:33:04 | Show all posts

Total Recharge reward confused

        Any update?;
        bump
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 cecil Last edit in 2015-5-21 18:33:04

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Post time 2015-5-22 00:21:01 | Show all posts

Total Recharge reward confused

I will re-report this.
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 moonlighty Last edit in 2015-5-22 00:21:01

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Post time 2015-5-22 23:46:48 | Show all posts

Total Recharge reward confused

Dear Player, according to our database you have recieved all of your recharged diamonds, SM confirmed that it might be display error and he will report it to dev team.
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 moonlighty Last edit in 2015-5-22 23:46:48

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Post time 2015-5-23 08:26:58 | Show all posts

Total Recharge reward confused

may wanna contact them as well to see what is issue with that amount in there system, that may be why GT is saying that you got everything. because they are only seeing the 2k from them.
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 forrest.hallib... Last edit in 2015-5-23 08:26:58

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