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Payment stuck on Order Submitted!

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slashnoir
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Post time 2015-5-27 04:02:06 | Show all posts |Read mode
Payment stuck on Order Submitted! Reply:21| View:4640

Currently I have 2 recharges via WorldPay stuck on order submitted for the past 4 hours and still haven\'t received any diamonds. If the total recharge for Daric Bargain resets over night I will lose out on the opportunity to make us of this event.;
IGN                             :    Slashnoir
Server Number            :    Talitha (746) GMT
Platform                      :    GTArcade
Payment Provider        :     WorldPay
Payment Method         :     Mastercard
Transaction ID             :    143265954732078      &     143266317263606
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 slashnoir Last edit in 2015-5-27 04:02:06

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reiko90
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Post time 2015-6-1 00:07:55 | Show all posts

Payment stuck on Order Submitted!

        Devs checked your account and they confirmed that you are now able to recharge, however if still not just contact me again. Reiko Ice,
        To other players having the same issue and non of the other FMs did replied on your threads yet, you can contact me as well via FB.
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 reiko90 Last edit in 2015-6-1 00:07:55

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char_intelekt
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Post time 2015-5-27 05:19:45 | Show all posts

Payment stuck on Order Submitted!

i believe they will help us and tomorrow we will have some dia may be without the precious reward;
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 char_intelekt Last edit in 2015-5-27 05:19:45

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slashnoir
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 Author| Post time 2015-5-27 13:38:15 | Show all posts

Payment stuck on Order Submitted!

        Fingers crossed. Just really hope to atleast get the total recharge award and hoping there\'s a still a way to get any missed rewards yesterday. As in example the Daric Bargain did reset
        Thought at first it was just an issue with Paypal as they immediately cancelled my payment after I did it, but having the same problem with WorldPay although no indication what the status of the payment is as I can\'t see that anywhere.
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 slashnoir Last edit in 2015-5-27 13:38:15

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reiko90
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Post time 2015-5-27 21:39:37 | Show all posts

Payment stuck on Order Submitted!

Ok, Issue has been updated, thank you for your report.
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 reiko90 Last edit in 2015-5-27 21:39:37

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slashnoir
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 Author| Post time 2015-5-28 01:51:28 | Show all posts

Payment stuck on Order Submitted!

Reply 3# reiko90
Any update yet?
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 slashnoir Last edit in 2015-5-28 01:51:28

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abdulwarrior
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Post time 2015-5-28 02:39:45 | Show all posts

Payment stuck on Order Submitted!

Reply 4# slashnoir
        I have the same problem need help

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 abdulwarrior Last edit in 2015-5-28 02:39:45

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abdulwarrior
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Post time 2015-5-28 02:40:21 | Show all posts

Payment stuck on Order Submitted!

Reply 5# abdulwarrior
        Gtarcade how do we fix this?

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 abdulwarrior Last edit in 2015-5-28 02:40:21

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richard.puglis...
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Post time 2015-5-29 04:35:27 | Show all posts

Payment stuck on Order Submitted!

I bought diamonds on paypal and i got the same thing! I\'ve been on order submitted for hours!
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 richard.puglis... Last edit in 2015-5-29 04:35:27

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goran.beha
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Post time 2016-3-12 05:44:43 | Show all posts
Hi All,

I have issue with payment.Please check .Waiting for recharge few hours already....

ORDER SUBMITTED!
Our payment service provider is processing your order. This may take a little while.Please refresh this page in a few minutes.
Recharge Channel: WorldPay
Account: goran.beha@yahoo.com
Game: Magerealm & S165-Atreus
Recharge Amount: $39.99
Game Currency: 4000 Diamonds
Time: 03-11-2016 15:47:40
Order Number: 145772926024281
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 goran.beha Last edit in 2016-3-12 05:44:43

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