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Vip not renewing been almost a month

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Joined 2014-1-3
Last Visited 2016-11-11
Post time 2014-3-16 11:29:56 | Show all posts |Read mode
Vip not renewing been almost a month Reply:1| View:463
        IGN Abyss
        SEVER Nightblade(S6)
        posting all my support data i put tickets in for and responses i got and didn\'t get please help


  •                                                         Vip not renewing or hasn\'t renewed yet07:5207/03/2014                                                                                i made my account vip on or around the 2 of February and was expecting my vip to renew around this date and yet it has not and I am worried and afraid to make a vip renewal now since I should already have a vip auto renew set up unless credit cards don\'t auto renew and if that is the case please let me know so I can get my vip back.                       
  •                                                         Server Reply02:0516/03/2014                                                                                Your request has been received, and is being reviewed by our support staff. We will aim to answer you within 2 business days. If you want to add supplementary information to your request, please reply within this ticket.                       
  •                                                         Red Reply18:0007/03/2014                                                                                Hello, please provide your payment method,the location of your credit card bank(country) and your location(city,country), so we can check it for you.Thanks for your support!                       
  •                                                         Vip not renewing or hasn\'t renewed yet06:5708/03/2014                                                                                payment method (Visa debit card through the paymentwall option),the location of your credit card bank(United States) and your location(Ellisville,United States)my credit card was the only option i had because paypal was rejecting my payment and i used paymentwall to use my debit card                       
  •                                                         Vip not renewing or hasn\'t renewed yet02:0516/03/2014                                                                                wow I had hoped this issue would be fixed by now I\'ve done my best to be understanding but this is really an inconvenience because I had vip because I wanted it then I was waiting for it to renew and it never did and now its been almost a month and still no fix I mean just wow a manual renew system would be perfect here cause then I could just renew and be happy but now I have to wait because this is a recurring system and it didn\'t recur or auto renew and I can\'t renew it myself because then I would get 2 recurring payments for vip and that\'s just wrong.                       
really want my vip back please help

 lycanknight Last edit in 2014-3-16 11:29:56


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