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Lorelais wardrobe takes 900 diamonds when i click settlement

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t.j. lee
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Post time 2015-5-28 07:30:46 | Show all posts |Read mode
Lorelais wardrobe takes 900 diamonds when i clic Reply:6| View:556
        I have sent multiple tickets and have not recieved a reply other than asking if the problem has been resolved and if not send another ticket so I sent another ticket and no response at all. I will post the original ticket I sent with the time stamp. Any help in this situation is much appreciated.

       

                   
  •                                                         Loraleis waredrobe malfunction taking 900 diamonds08:47 20/05/2015                                                                                I opened up loraleis wardrobe and I saw that it said settlement and was flashing so I thought the event was over and I clicked on settlement and it purchased a superior santa clothes shard for 900 diamonds with no confirm screen or anything. I did not wish to purchase the santa clothing shards because I have 0 shards to begin with. You can remove the superior santa clothes shards from my inventory please just add back the 900 diamonds. Again when I opened Loralies wardrobe it said settlement and when I clicked settlement it purchased 25 superior santa clothes shards for 900 diamonds without a conformation window or anything. You can reclaim the shards I just like my diamonds back I didn\'t do the lucky draw afterwards or even pick a lottery number in hopes of saving the current situation.  Server: Capricorn(159) , InGame name: DaChRoNiC , Level: 79 , VIP 7. I have been playing this game for about a year now and this is the first bad thing I\'ve had happen so any help in this matter would be much appreciated. my e-mail address is I.am.TJ.lee@gmail.com                       
                   
  •                                                         Leon Reply21:01 20/05/2015                                                                                Hello. We are sorry for the long-time delay. Has your problem got resolved? If it\'s not, please send us a new ticket of your problem and the time when you got this. Thanks for your cooperation.                       
           

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 t.j. lee Last edit in 2015-5-28 07:30:46

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 Author| Post time 2015-5-28 07:32:27 | Show all posts

Lorelais wardrobe takes 900 diamonds when i click settlement

Again any help in this matter is much appreciated.
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 t.j. lee Last edit in 2015-5-28 07:32:27

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 Author| Post time 2015-6-2 19:06:22 | Show all posts

Lorelais wardrobe takes 900 diamonds when i click settlement

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 t.j. lee Last edit in 2015-6-2 19:06:22

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 Author| Post time 2015-6-8 07:40:02 | Show all posts

Lorelais wardrobe takes 900 diamonds when i click settlement

Thank you very much to everyone involved. Checked in game mail after reading this message and they did return the 900 diamonds and take back the santa clothes shards.
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