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Is the payment system down? How do I submit support tickets?

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silvermoontree
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Joined 2014-2-8
Last Visited 2020-01-09
Post time 2015-5-28 20:57:36 | Show all posts |Read mode
Is the payment system down? How do I submit sup Reply:1| View:235
Is the payment system down or something?; I tried 3 times yesterday to buy diamonds, using 2 different cards.; It claimed payment was successful, but I got no charges on my cards, no diamonds, no confirmation e-mail.; Is there some processing delay or a day or more?; I definitely messed up my rankings in tycoon, due to this problem.; Am I no longer allowed to purchase diamonds?; I know for a fact I have NEVER been able to submit a support ticket EVER, which is why I\'m having to resort to this method to contact the developers.; Am I blocked for some reason I don\'t understand or am aware of?; I would appreciate some type of contact/answers to my questions.; This is very, very frustrating.; Thank you
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 silvermoontree Last edit in 2015-5-28 20:57:36

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