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wait time for support on tickets.

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lindholm.jock
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Post time 2015-5-31 03:05:09 | Show all posts |Read mode
wait time for support on tickets. Reply:4| View:361
        I have waited over a week since my ticket in support and it is still pending
        and I have made additional ticket and after the first response asking for screenshots I have again pending
        why is that? is it mean that I spend a ton of money on a game and when it bugs out, there is no help?

        I have faced the world boss now 9 times. and in none of those times do I ever get anything except the gold chest.
        and I been placed from 8th to 25th and there is no boss gold chest (M) or boss gem chest (M) in my investory ever
        not once have I gotten these items into my inventory. nor have I ever gotten any dark core yet in the list it says I am eligable to
        get these things as I have been at that level in participation/damage

        Now, who do I have to speak to in order to get this bug squashed? or have I wasted my money on diamonds in vain?

        Screen shots?
        This is from last time I was in world boss
        ?dl=0
        ?dl=0
        ;as you can see on those my level is high enough for attaining those items yet....

        ?dl=0

        as you can see I get nothing....

        and thats repeated every time...

        This is today

        ?dl=0

        I am on 25th placement
        and the result....
        ?dl=0
        ?dl=0

        it for a brief moment says 10 dark core, yet, in a flash, it goes down to 0, without me being able to buy anything.
        and inventory shows no chests at all...
       

        can I get some help?


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 lindholm.jock Last edit in 2015-5-31 03:05:09

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devana (r.i..p...
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Post time 2015-5-31 04:08:49 | Show all posts

wait time for support on tickets.


        Did u guys kill all 3 bosses before timer runs out?. If u didnt then u wont be getting anything else than gold.
        Rewards are only rewarded when u kill all bosses as i see from your screen shots u havent able to kill bosses.
        Also your post is missing IGN and Server
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 devana (r.i..p... Last edit in 2015-5-31 04:08:49

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 Author| Post time 2015-5-31 23:36:25 | Show all posts

wait time for support on tickets.

Reply 1# katiex
ahh that explains it, thank you kindly, no, we did not, we did not even get half way through 1st boss.
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 lindholm.jock Last edit in 2015-5-31 23:36:25

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devana (r.i..p...
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Post time 2015-5-31 23:37:27 | Show all posts

wait time for support on tickets.

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 devana (r.i..p... Last edit in 2015-5-31 23:37:27

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