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Hell Portal Essence bug!! Important!

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⁃•bazou•⁃...
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Post time 2015-6-1 12:37:23 | Show all posts |Read mode
Hell Portal Essence bug!! Important! Reply:9| View:462
        Well, i thought when people mad this kind of topic.. it was not a bug since only them that didnt get this essence, but Now.. i dont get my essence
        So, i think this is really a bug... Please check this, because i expecting monopoly this weekend. If its really monopoly, i will lost some point from Hell Portal.

       

       

        I\'ve done like 5 times purple in my screenshot. And before it, i was done like 5 or 6 times too but i didnt noticed that i didnt get the essence. Noticed just now since i feel weird i dont get a warning like my bag is full cuz i already done many purple today. This is not only happened on my purple. I didnt get my Orange essence too yesterday.
       

        Please check this problem and fix this. Thank You.
       

        IGN : bazou
        Server : 266
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 ⁃•bazou•⁃... Last edit in 2015-6-1 12:37:23

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xdane
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Post time 2015-6-1 12:50:35 | Show all posts

Hell Portal Essence bug!! Important!

        Hi Bazou,

        Please check the other synth bags (Blue or Topaz) if they\'re full. This bug somehow recurs when you have a total of 14 essences scattered in your Synth Bag and it fails to prompt you that it\'s is already full, thus, you will not be able to get the succeeding essences.

        To prevent this issue, make sure that your total essence inside the synth bag won\'t go over 14pcs.

        Thanks.
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 xdane Last edit in 2015-6-1 12:50:35

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 Author| Post time 2015-6-1 13:04:46 | Show all posts

Hell Portal Essence bug!! Important!


Reply 1# xdane

        My synth bag is not full at all. If they were full, i can\'t start the battle with my team.;
        Thats why i said there i didn\'t get the warning that my bag is fulll so i thought its allright.. But then i noticed that i didn\'t get any essence, thats the reason why i didn\'t get The Full bag warning message. Im not receiving any essence.
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 ⁃•bazou•⁃... Last edit in 2015-6-1 13:04:46

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Post time 2015-6-1 13:12:06 | Show all posts

Hell Portal Essence bug!! Important!

Reply 2# ⁃•bazou•⁃

        Can you check the other synth bag color first? (Green, Blue and Topaz). Provide screenshot if possible.

        Also can you try clearing the synth bag first and do some minions? See if you won\'t still get the essence. Thanks.
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 xdane Last edit in 2015-6-1 13:12:06

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 Author| Post time 2015-6-1 13:24:33 | Show all posts

Hell Portal Essence bug!! Important!

       

       

       

        Just cleared my synth bag and tried alone, i got essence.. but when i do it in team, sometime i got ;sometime i dont... please ask devs to check about it, maybe its possible bug. Cuz, i saw some people also made a post about this.
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 ⁃•bazou•⁃... Last edit in 2015-6-1 13:24:33

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 Author| Post time 2015-6-1 13:28:24 | Show all posts

Hell Portal Essence bug!! Important!

I dont ask anything like compensation here, i just ask please check this kind of problem about Hell Portal essence, if its a bug, then please fix it.
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 ⁃•bazou•⁃... Last edit in 2015-6-1 13:28:24

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Post time 2015-6-1 13:31:33 | Show all posts

Hell Portal Essence bug!! Important!

        Thanks Bazou. I\'ll have your issue checked asap.

        In the meantime, please make sure that the total number of essences in your synth bag (green. blue, purple and topaz) won\'t exceed 14pcs.

        For example, if you already have 2pcs of Green, 2pcs of Blue, 4pcs of Purple and 6pcs of Topaz essences in the synth bag... the next minion you will do WILL NOT drop any essence since technically, you already have 14pcs in the bag.
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 xdane Last edit in 2015-6-1 13:31:33

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 Author| Post time 2015-6-1 13:40:10 | Show all posts

Hell Portal Essence bug!! Important!

Reply 6# xdane

        ok, Thanks xdane.. i\'ll keep it in mind, thanks for the tips about that;
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Post time 2015-6-1 14:02:36 | Show all posts

Hell Portal Essence bug!! Important!

its not just you it happened ;to me last night when i was doing a team run;
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 huntingman1212... Last edit in 2015-6-1 14:02:36

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