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holy thron no payout

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stephenjsw1
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Post time 2015-6-2 11:20:44 | Show all posts |Read mode
holy thron no payout Reply:4| View:385
happened again bag full cant empty bag lose prize hers screen shot
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 stephenjsw1 Last edit in 2015-6-2 11:20:44

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flandre
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Post time 2015-6-2 12:06:38 | Show all posts

holy thron no payout


        Dear player.
        Thank you for reporting this . I have logged your problem and reported it to the devs.
        Please be patient till a dev can look into it and compensate your lost item.
        Logs will be checked and if you are eligible for the reward you will receive them.

        Also if that happens again please report this to support section of the forums cause this is not a bug.



        Edit:
        Also from the screenshot i can see that you can empty bags. So next time make some space and just click in middle to receive the rewards.

        Edit 2:
        Also to be able to assist you further i am gonna need IGN In game name and Server.
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 flandre Last edit in 2015-6-2 12:06:38

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 Author| Post time 2015-6-3 01:28:19 | Show all posts

holy thron no payout

stephenj on losbos (280)same thing happened week ago compensation was sent out for that time already this is repeat of same thing i am having trouble keep getting error messages to i have notated that some of the pictures aunt loading when im getting these error messages does the game load complete every time ore does it only load information to save time;;;;;;
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 stephenjsw1 Last edit in 2015-6-3 01:28:19

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Post time 2015-6-3 17:47:59 | Show all posts

holy thron no payout


Reply 2# stephenjsw1@gmail.com
        It is reported and you will be checked. However next time that happens to you there will be no compensation as this is user error.


        Edit:
        Make sure to check your bags before you doing Holy throne.
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 flandre Last edit in 2015-6-3 17:47:59

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