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Payments... Waiting over an Hour!

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ashuri
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Post time 2015-6-3 07:07:23 | Show all posts |Read mode
Payments... Waiting over an Hour! Reply:9| View:499
        So I figured I\'d try VIP 1 in the game so I could maybe get another Lucky Badge before the event ends at reset...
        I go in, I pay via a card that I just used a few hours earlier at the store (so yeah, it works) and I\'ve been sitting here for the last hour waiting for my payment to go through.
        I sent in a trouble ticket almost half an hour ago... still nothing.
        I\'m using Firefox (updated) and I haven\'t recieved any errors.; It just says...
        Our payment service provider is processing your order. This may take a little while.Please refresh this page in a few minutes.
        WHY DOES IT TAKE THIS LONG?!
        Seriously... almost tempted to just ask for my money back at this rate since I only did VIP 1 for the Lucky Event.
        Anywho, here\'s my game info stuffs...
        Server: Titus (205)
IGN: Nileregwen
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 ashuri Last edit in 2015-6-3 07:07:23

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babypuncher157
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Post time 2015-6-3 07:44:42 | Show all posts

Payments... Waiting over an Hour!

        it will take time i waited 22 days for 425 gold ;but my payment was comfirm if its a pre paid card from a corner store online purchases can take 72 hours to confirm if u did not confirm who you are as it says on the back of those cards. u need to login to their sites and set them up for online purchases. now i used these ALOT and they can take 24 hours to even activate that ive never had to wait more then 5 minutes but they say is could take 24 hours. ;if this is a registered credit card to you then if u closed or hit the back button b4 u seen the screen that says ; Thank You For Your Purchase ; this puts ur money in cyber space the money was taken from ur account but never 100% received by this the gaming site. called ur credit card let them know ;usually within 48 hours 2 BANKING days these fund will automatically be put back onto you ;credit card.

        hope this helps u any. ;ive experienced everything here i have said it why i know it lol.

        s157 Babypuncher
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 babypuncher157 Last edit in 2015-6-3 07:44:42

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 Author| Post time 2015-6-3 07:48:31 | Show all posts

Payments... Waiting over an Hour!


Reply 1# runbeachrun1606

        Doesn\'t help because I don\'t use game cards.; I use my debit card (aka card from my bank).; I used it at the store a couple hours ago so I know it\'s working (also bought a laptop with it yesterday so yeah...).
        People in my alliance say it took like 2 minutes for them, but I\'m working toward Hour #2 of waiting for my $5 payment to go through.
        Plus it says Order Submitted and I haven\'t received any errors.  It tells me that it will take a few minutes....
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 ashuri Last edit in 2015-6-3 07:48:31

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Post time 2015-6-3 07:56:19 | Show all posts

Payments... Waiting over an Hour!

        u used your Debit card Via ;insta debit? this is what i used all the time now for KF. this is where if u do not let the screen finish loading your funds are floating in cyber space. u have to 100% see the thank you for your purchase if not this could take business days for them to receive the money as u didnt finish the confirm this is what happened to me back in February i recahrged once perfect ; then again didnt let it load and got nothing so i recharged again thinking i didnt do it at all ;got 2 gold purchases but my account was charged 3 times i had to wait for KF to get these payments or until they were place back into my bank account. i did this all within 5 minutes so i know ur pain.

        but this support team and devs are legit and they will give it to u with proof ;it was easy to copy paste or print screen into paint and ;show them no fuss no fighting.
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 babypuncher157 Last edit in 2015-6-3 07:56:19

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 Author| Post time 2015-6-3 08:04:23 | Show all posts

Payments... Waiting over an Hour!


Reply 3# runbeachrun1606

        Well seeing how I didn\'t close any tabs for that first hour of waiting... I\'m pretty sure I let it all load.
        The screen I see now just basically says...


        Order Submitted!

           
  •                 Our payment service provider is processing your order. This may take a little while.Please refresh this page in a few minutes.
           
  •                 Recharge Channel: worldpay
           
  •                 Account: ----------------------------
           
  •                 Game: Knight\'s Fable & Titus(S205)
           
  •                 Recharge Amount: $4.99
           
  •                 Game Currency: 100 Gold
           
  •                 Time: 06-02-2015 18:13:52
           
  •                 Order Number: ----------------------------------



        That\'s the ONLY screen I\'ve gotten.; The first one opened this as a second window and the first window had a popup (well window/tab) that said that my order details were on the next page basically.
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 ashuri Last edit in 2015-6-3 08:04:23

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Post time 2015-6-3 08:22:36 | Show all posts

Payments... Waiting over an Hour!

oooo i dunno worldpay i use instadebit they may have ;banking days to take from u then give to KF ;i do not know about them sorry ;i couldnt help atleast i tried haha
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 babypuncher157 Last edit in 2015-6-3 08:22:36

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 Author| Post time 2015-6-3 08:24:36 | Show all posts

Payments... Waiting over an Hour!

Reply 5# runbeachrun1606

        I also tried PayPal just a minute ago and it isn\'t getting accepted either.
        My bank called with an automated message to make sure these weren\'t fraudulent charges but now I don\'t know if I need to try again or what...

        This is the first time I\'ve had any problems buying anything from a game... oh wait, first time I tried it with GTArcade... love how I keep coming up with reasons this game sucks...
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 ashuri Last edit in 2015-6-3 08:24:36

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⁃•bazou•⁃...
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Post time 2015-6-3 08:51:57 | Show all posts

Payments... Waiting over an Hour!

clear your browser cookies/history, and try again... if it doesnt work, wait for the support team to be here, your account might be need to be whitelisted. I think the problem is on their (GTArcade) payment gateway. I saw so many topic about payment, and mostly its failed but there was a message Order Submited. That message doesnt mean the order been succesfully been made, because in some shop, its need to be processed manually. Dont know here in GTArcade.
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 ⁃•bazou•⁃... Last edit in 2015-6-3 08:51:57

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Post time 2015-6-3 10:59:54 | Show all posts

Payments... Waiting over an Hour!

Reported, do not have any idea what the issue could be, as a first time purchaser you shouldn\'t have any flags popping up and need to be whitelisted. What Rum is saying sounds about right though, will ask this be looked at to see what the issue is.
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 deth Last edit in 2015-6-3 10:59:54

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