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Recharged - Diamonds not delivered..

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cf1223
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Post time 2015-6-3 11:43:11 | Show all posts |Read mode
Recharged - Diamonds not delivered.. Reply:9| View:632
I\'ve tried recharging 1k diamonds 3 times today, and they went through but up until now, the diamonds still hasn\'t been delivered on any of the 3 transactions... It\'s been almost 24hours since I first recharged and The Precious event is about to end and the only reason I even recharged was for The Precious... I expect to be rewarded for such...;
        Here is the info for the first one... I didn\'t save the other 2, I figured they show up in your system anyways...

        Server: Urash(592)
        IGN: Sthizen

Recharge Channel: worldpay
Account: *************@gmail.com
Game: League of Angels & Urash(592)
Recharge Amount: $9.99
Game Currency: 999 Diamonds
Time: 06-02-2015 02:59:19
Order Number: 143322835956303
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 cf1223 Last edit in 2015-6-3 11:43:11

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akumi-san
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Post time 2015-6-4 01:48:32 | Show all posts

Recharged - Diamonds not delivered..

        Dear player,

        We need all three Transaction ID\'s in order to help you for all of them. I will report this one for you.
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 akumi-san Last edit in 2015-6-4 01:48:32

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 Author| Post time 2015-6-5 13:38:04 | Show all posts

Recharged - Diamonds not delivered..

Reply 1# akumi-san

        I don\'t care about the other 2, the funds were never deducted for those. However, the first one, which is the one I provided information for is the one I\'m wanting corrected, I also expect to be credited for The Precious event as well.. You have sufficient proof that I recharged during the event, other than your system not allowing me to. Also, I would like to add, I recharged on my other account, and it worked just fine and instantly credited the diamonds, I used the same payment option as well as the same debit card..
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 cf1223 Last edit in 2015-6-5 13:38:04

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 Author| Post time 2015-6-8 19:24:22 | Show all posts

Recharged - Diamonds not delivered..

Reply 2# mattydaddy187@gmail.com


        bump
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 cf1223 Last edit in 2015-6-8 19:24:22

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Post time 2015-6-8 22:10:28 | Show all posts

Recharged - Diamonds not delivered..

        Dear player,

        Reply from Dev: account added to the whitelist of worldpay, you may tell him to try again

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 akumi-san Last edit in 2015-6-8 22:10:28

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 Author| Post time 2015-6-11 16:31:33 | Show all posts

Recharged - Diamonds not delivered..

I want the diamonds that I paid for.... How dare you sit there and tell me to try again. I have already paid for the diamonds and you guys aren\'t delivering. YOU ARE STEALING FROM ME.. PLAIN AND SIMPLE... take care of this, now!
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 cf1223 Last edit in 2015-6-11 16:31:33

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Post time 2015-6-11 21:40:24 | Show all posts

Recharged - Diamonds not delivered..

The dev said it, not my words. Meanwhile I\'ve poked at him there\'s a transaction id, hoping he\'ll understand.
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 akumi-san Last edit in 2015-6-11 21:40:24

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 Author| Post time 2015-6-15 08:57:44 | Show all posts

Recharged - Diamonds not delivered..

Reply 6# akumi-san
        Well, I would hope so.. Being the fact that I paid for them, I should expect to receive them, as well as being credited for The Precious, since I technically recharged during event

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 cf1223 Last edit in 2015-6-15 08:57:44

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Post time 2015-6-15 11:59:12 | Show all posts

Recharged - Diamonds not delivered..

if ur using worldpay watch out..i tried to recharge this morning and my credit card company found a hacker trying to use card...it gives u an amount but at same time there is a charge of 0cents..that goes to another company...my credit card stopped both transactions...thats whats probably happened to u

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 bradyuk2003 Last edit in 2015-6-15 11:59:12

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