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Did not receive Dragon Souls

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abz2fod5eihgil...
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Post time 2015-6-5 09:20:57 | Show all posts |Read mode
Did not receive Dragon Souls Reply:5| View:463
So far twice i have bought the 3000 dragon soul chest in the shell game one last night 6/3/15 and one just now 6/4/15 and twice i opened the chest, the screen shows i received the souls yet when i go to my devour page and try to upgrade my Dragon souls there is nothing there.....that is 6000 dragon souls for 300 gems and i got nothing...very upset please fix this and give me my purchased soul


thank you

Iller
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 abz2fod5eihgil... Last edit in 2015-6-5 09:20:57

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forrest.hallib...
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Post time 2015-6-5 10:14:36 | Show all posts

Did not receive Dragon Souls

they don\'t show up until you exhaust one of the main elements. then the should appear as green, hope that helps;
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 forrest.hallib... Last edit in 2015-6-5 10:14:36

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 Author| Post time 2015-6-5 12:41:06 | Show all posts

Did not receive Dragon Souls

What do you mean exhaust one of the elements??? i have bought and used them before open chest get notified that i received the dragon souls only this time they will not work......i am very upset with this situation. open chest get souls go to dragon take the class you want to upgrade or soul if you will put in the upgrade part hit the button to bring the souls into the bottom part and then devour only this time when you hit the button to bring the forth nothing happens i do not have any dragon souls i would like my 6000 dragon souls
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 abz2fod5eihgil... Last edit in 2015-6-5 12:41:06

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Post time 2015-6-5 20:02:26 | Show all posts

Did not receive Dragon Souls

what i was referring to was in DS once you have devoured the all of one of the main elements then they show up to be used. yes you can sort ;and find that way, but was just checking cause they don\'t just pop up (class);like the others you have to dig. wasn\'t trying to insult intelligence just have seen many that have made that mistake. that and players forgeting to open the chests in inventory first is the other common one, anyway hope you find them, and mods will probably want server info and platform to make a full report. just fyi
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 forrest.hallib... Last edit in 2015-6-5 20:02:26

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 Author| Post time 2015-6-6 02:16:50 | Show all posts

Did not receive Dragon Souls

thank you the server i am on is teancum (896) pst and i am not sure which platform i know it is not facebook though
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 abz2fod5eihgil... Last edit in 2015-6-6 02:16:50

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