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ATTENTION: Lots of missing items after merge

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kamikaze4
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Post time 2017-6-7 22:51:01 | Show all posts |Read mode
ATTENTION: Lots of missing items after merge Reply:2| View:780
IGN: Magma_10
Server: Double U3
Issue: Multiple items missing after merge!.....as well as changing my name for no reason at all (less important than missing items).

Missing Items:
36 Artifact Crystals
(missing from backpack)

327 Lv 7 Gem Bags (missing from backpack)

Vestment Crystals (missing from backpack) - Not sure how many missing so if these can't be addressed I understand. I had something akin to 38 starlight, 72 volcano, 42 ocean that were gone when I entered this morning.

56 pages of Mara Damage and Last Hit Rewards from Domain Exploration (missing from mail not a temp folder). That equates to:
140 Mara Damage Rewards (each reward contains 30 Mythical EXP Potions, 3 Lv 80 gear schema chests and 11 Pandora's Mythical Boxes.) Total = 4200 Mythical EXP, 420 Lv 80 Schema Chests & 1540 Pandora's Mythical Boxes  
140 Last Hit Rewards (each reward contains 1 Superior EXP potion and 2 Nether Stones.) Total = 140 Superior EXP and 280 Nether Stones.

It seems like you purposely took the items that cost the most and took me the most time to save.    It took faaaaarr too much time and effort to earn those items. For you to just delete them from my account is a serious punch to the gut! I expect to see the missing items returned to me as soon as possible please. Thanks.


Update: Also missing vestments which I logged in the "Missing Vestments" thread.
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 kamikaze4 Last edit in 2017-6-7 22:51:01

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kamikaze4
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 Author| Post time 2017-6-8 00:19:59 | Show all posts
2nd Update: Changed my name back to Magma (with out the "_10" you added).
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 kamikaze4 Last edit in 2017-6-8 00:19:59

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cald
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Post time 2017-6-8 03:30:03 | Show all posts
your mail is considered a "temp bag" and is always cleared when merging. As for the ACs, see if you can still exchange an AC in the KF Exchange list. If you can, then they are just hidden. If that is the case, then it is likely that your gems are too. If THAT is the case, try using the gold bag fix. If not... let me know, but I will be honest in saying there is little chance of compensation or "refund" to give you these items back. I will TRY, but I do not guarantee it.
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  • Thanks Cald! Unfortunately it didn't work and nothing has returned or showed up in my bag.     Please do what you can with the devs as I know you know how hard they are to collect being a player yourself. Thanks again!
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    2017-6-8 09:33  Reply

 cald Last edit in 2017-6-8 03:30:03

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