NEED ASAP HELP WITH VIP NOT AUTOCHARGING

th1rt33n rul3r

        I\'m set up with you as an auto-charge monthly VIP lvl 7 acct and my VIP just ended, how is this....
        Please correct this as soon as possible this is horrible.
        I was already White Listed for VIP back in January or February.
        I am also hoping this doesn\'t effect my Level 7 VIP status as this may just push me over the edge with other recharge issues I\'ve has as of late with your system.
        Please get back to me as quickly as possible.

        BRUTICUS   server - ByronBlack(S13)      I\'m in the United States of America   my Credit Cards are also American Based.
        I\'ve also pasted below the confirmation of my White Listing regarding VIP previously:

                        sword of couragePosted on 2014-02-13 05:29:26 | Only view this user        

                        Hello. We apologize for having kept you waiting for so long. Last time we\'ve actually already whitelisted your VIP. Now we\'ve whitelisted your recharging. Again we apologize for having caused you such inconvenience.       

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th1rt33n rul3r

        ugh post reset still No VIP lvl 7 active, this stinks lost Alchemy attempts   cant blitz quests meanwhile i set this up with you guys to be auto charged, but now you decide to not charge my credit card...
        Please get back to me -
        Thank you

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angiemelanson

I have to charge it myself every month...it has not been automatic at all.

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eggbro

I am glad to help you here. First of all, your VIP level will not drop unless you quit the game for a long time. Secondly, your last VIP started from 2-20, I believe you still need to wait a moment !Thanks for your support

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th1rt33n rul3r

        Eggbro I just logged into game after reading your above reply.
        Upon entering into the game the VIP bar/banner to the right side of my BRUTICUS name said   unlock VIP   
        when I clicked on that it then changed to a grey colored VIP 7 and shows I need to re-charge the VIP.
        Please advise me on what to do eggbro, I appreciate your response and anxiously await this getting taken care of so I can get back to playing with all the ease a VIP member has.

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th1rt33n rul3r

        Hi eggbro, haven\'t heard back from you on what I should do, I was supposed to have been whitelisted with VIP auot recharging. It hasnt re-activated as of now, not sure how long i should wait.

        Please advise.
        Thank you.

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