Demonic War failure

lord jock

        We had demonic war failure today. After two minutes it ended. We had killed seven bosses and then it kept coming up with demonic war is over. The entire alliance is locked out of the event.
        I had spent 500 diamonds on 10 advanced morale boosts and then to be locked out after 2 mins is a joke.
        What are you going to do to compensate my;alliance? we are normally number four on the adder and had a real chance at 2nd or 3rd ;today maybe even 1st as we had almost all top players online.
        I know its the weekend so I should receive a reply sometime around between next Tuesday and never. We have another one on Sunday night. Will this one fail as well?
       

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lord jock

        Still waiting for some reply for this issue. And my 500 diamonds back for the failure of the event.;
        Yes I lodged a ticket. Yes I got the standard prewritten one click answers from your non existent support staff.
        Lord Jock
        Paimon490

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prince of all

        Hello dear player, we have addressed this issue; but also you need to know that it can happen if you cant kill a mob during 2 min max.

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lord jock

        Hello prince of all we killed 7 bosses in 1min 50 secs. Those scores on the side are after 1min 50 secs. Thats all the game play we got. Our player max BR for this event is around 5.2m and min player br is 1.1M We have at least 5 players over 4M BR and another 10 over 3M BR in this round.

        The reason for the 20.49 mark at the top was I didnt take a screen shot straight away. I and all the other alliance members kept trying to reenter, refreshing the game and restarting computers and modems to try and get back in.

        Did I get my diamoinds back for your failure ( not you personally but you as spokeperson for the company)
        Did my alliance members get compensated? Did I get get compensated?

        PS Thank prince of all I know you must have a horrible job dealing with us angry folk, but I do appreciate your help.

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