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I did NOT get 60 Free Rolls after recharging 60K Diamonds. :S

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gotmilk
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Post time 2015-6-13 05:21:06 | Show all posts |Read mode
I did NOT get 60 Free Rolls after recharging 60K Reply:17| View:1171

Dear Admins! I need your help!
- I have recharged 2x 30 000 diamonds on both of my game accs (Gotmilk and Pissinginaction) early in the morning right after server reset (S193 GMT - I have only 1-1 character on both accs on this server.....) yet I have received ABSOLUTELY NO FREE ROLLS (0 ROLLS!!! ) in the Diamond Roulette event at all... :S
-
I was hoping for a hotfix today - however it is 23:00 p.m. now, we have less than 2 hours left till the daily reset, yet I still don\'t have my 30x2 free rolls.... :S
-
I have made screenshots of The Precious hot event on both of my accounts showing that I did purchase my diamonds, and also made screenshots of my Diamond Roulette showing that I never got my 30x2 free rolls... :S
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On the other hand I am sure that you can also access my transaction history here on the web accs well and there you will see that I have indeed purchased those diamonds early in the morning after the reset.... :S
-
Please do something about this bug- losing 60 free rolls is NOT COOL, especially since I have just supported your company with my 600 bucks.... :S;
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 gotmilk Last edit in 2015-6-13 05:21:06

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gotmilk
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 Author| Post time 2015-6-13 05:25:27 | Show all posts

I did NOT get 60 Free Rolls after recharging 60K Diamonds. :S

        Or could you somehow add the 2x30 free rolls to my accounts AFTER the daily reset if you can\'t fix it otherwise?
        If you admins need any infos you can send me a message. I don\'t want to publicly post more infos about my account.... my detailed;personal infos are not a business of other players.
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 gotmilk Last edit in 2015-6-13 05:25:27

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 Author| Post time 2015-6-13 05:28:10 | Show all posts

I did NOT get 60 Free Rolls after recharging 60K Diamonds. :S

And early in the morning after the reset other players were also having this same problem when I have asked it in Asgard chat... so my problem is certainly not a unique one.... :S
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 gotmilk Last edit in 2015-6-13 05:28:10

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 Author| Post time 2015-6-13 05:29:43 | Show all posts

I did NOT get 60 Free Rolls after recharging 60K Diamonds. :S

I will keep bumping my topic till I get a decent/useful reply from an admin. I hope that for a humble donation of 600 bucks at least one of the admins would be here soon and help us fix this really annoying mess/bug... :S
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 gotmilk Last edit in 2015-6-13 05:29:43

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 Author| Post time 2015-6-13 06:31:55 | Show all posts

I did NOT get 60 Free Rolls after recharging 60K Diamonds. :S

bump
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 gotmilk Last edit in 2015-6-13 06:31:55

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Post time 2015-6-13 14:55:07 | Show all posts

I did NOT get 60 Free Rolls after recharging 60K Diamonds. :S

I had the same problem when I recharged yesterday, but I was told by support to wait for a bit as their could be a delay. I\'m not sure how long it took but my free attempts did show up when I checked back in a few hours later.;
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 beanutts Last edit in 2015-6-13 14:55:07

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 Author| Post time 2015-6-13 15:51:31 | Show all posts

I did NOT get 60 Free Rolls after recharging 60K Diamonds. :S

I still haven\'t received my 2x 30 free rolls. Please help. :S
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 gotmilk Last edit in 2015-6-13 15:51:31

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Post time 2015-6-13 16:19:17 | Show all posts

I did NOT get 60 Free Rolls after recharging 60K Diamonds. :S

Bumpity bump.
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 pissinginactio... Last edit in 2015-6-13 16:19:17

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Post time 2015-6-13 17:17:04 | Show all posts

I did NOT get 60 Free Rolls after recharging 60K Diamonds. :S

Shameless self-bump.... :S
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 pissinginactio... Last edit in 2015-6-13 17:17:04

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 Author| Post time 2015-6-13 18:50:26 | Show all posts

I did NOT get 60 Free Rolls after recharging 60K Diamonds. :S

BumpzzZZzz.. :S
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 gotmilk Last edit in 2015-6-13 18:50:26

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