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Missing Ghost Paladin crest

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xeph
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Post time 2015-6-13 15:26:00 | Show all posts |Read mode
Missing Ghost Paladin crest Reply:6| View:593

        Hello,

        Yesterday, using the diamonds I recharged with the Precious event and also diamonds I won from the Roulette, I purchased a Ghost Paladin crest from the Mid Year review for 4399 diamonds. And later I spent some more diamonds to reach daily spending of 6000 diamonds to get an extra Roulette spin.
        But the Ghost Paladin crest exchange hot event was missing from yesterday until just now, so when I saw the event was back, I tried to exchange my crest - but it says I don\'t have the crest. I definitely bought the crest (otherwise I wouldn\'t have been able to spend 6k diamonds yesterday), so I don\'t know what\'s happened to it. Could you please check what\'s going on and send me the crest? It will be much appreciated, thank you!

        IGN: Xephiac
        Server: Ceres S271
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 xeph Last edit in 2015-6-13 15:26:00

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moonlighty
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Post time 2015-6-13 15:43:06 | Show all posts

Missing Ghost Paladin crest

        Dear Player, ghost paladin crest was issue of 1st day of Mid Year review. We have accidentaly added wrong type of crest into mid year review which wouldn´t  let you evolve your HH to Ghost Paladin, that is why we have put exchange in hot events for those who bought Ghost Paladin\'s bugged crest which didn´t  work, but now the issue is fixed and if you buy your crest from Mid Year review this one will allow you to evolve your HH.
       
       
        I´m getting the same error as you can see since my crest is the correct one, only the bugged one can be exchanged for correct crest. So in your inventory should be the correct Ghost Paladin crest.
        Have a good day.
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 moonlighty Last edit in 2015-6-13 15:43:06

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 Author| Post time 2015-6-13 16:25:20 | Show all posts

Missing Ghost Paladin crest


        Thank you Moonlighty.

        The problem is that I can\'t find the crest in the inventory either, and when I go to Astral Tavern, click Headless Horseman and then click Evolve, it says the crest is Not Owned.

        EDIT: Wait, never mind, I see the crest, though Astral Tavern still shows the crest is Not Owned. Any explanation for this?
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 xeph Last edit in 2015-6-13 16:25:20

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Post time 2015-6-13 16:37:41 | Show all posts

Missing Ghost Paladin crest

Reply 2# xeph
I´m sorry that astral tavern will show on few heroes (didn´t  pay attention if it shows not owned to all of them when I recruite them so...) maybe all Not Owned as long as you got their crest and required herosouls you´ll be able to recruit them as it is only visual bug.
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 moonlighty Last edit in 2015-6-13 16:37:41

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 Author| Post time 2015-6-13 16:40:43 | Show all posts

Missing Ghost Paladin crest


Oh I see, thanks a lot for your replies. I really appreciate your help and your support has been excellent
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 xeph Last edit in 2015-6-13 16:40:43

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Post time 2015-6-13 16:43:22 | Show all posts

Missing Ghost Paladin crest

Reply 4# xeph
You´re welcome!
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 moonlighty Last edit in 2015-6-13 16:43:22

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