Irregularityin Diamond roulette prize -1 ungodly soul

lord jock

        I had won 50 ungodly souls yesterday and today for my first legendary draw I received one ungodly soul. How is this possible when they are only given in lots of ten?
        I will not be spending any more on this event until its fixed. See attached screen shot. Will I be compensated? Will it be investigated? Will the devs be stoned to death for there constant mistakes?;
        IGN Lord Jock
        Server Paimon 490 - hkt


       

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pissinginaction

        I hear you bro.... I on the other hand still have NOT received 60 free rolls in Diamond Roulette after recharging 60 k diamonds.... :S At least you got 1 Ungodly Soul.... still better than nothing at all - like in my case....;:S
        I wonder why do we - who support the game with some cash - have to face all these bugs regularly. :SSS
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        - I have opened a ticket as well but since it is Saturday today - and as such they don\'t read/reply to support tickets during weekends - I don\'t think these bugs would be fixed till Monday..... And since this event ends on Sunday I honestly think we have 0% chance to get any kind of hotfix/patch till then - and also that means that they most likely won\'t give any kind of compensation to either of us... (( And believe me from 60 free rolls - of which 12 would have been Legendary Rolls - I have most likely lost about 20-40 000 Diamonds now - depending on my luck.... :S
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        If the Event would have been for example;from Monday till Wednesday, or from Tuesday till Thursday we might have had a better chance cause their support/patcher team is usually working from Monday till Friday. However the weekend messed it all up and I don\'t think that help would arrive on time this time....

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prince of all

        Hello dear player!
        i have reported this issue to our team.

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prince of all

Hello again! we just confirmed that its just a display glitch, you got the right amount but the display says 1, so no worries

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