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Joined 2015-5-13 Last Visited 2015-10-28
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Numerous bugs in brewfest
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I have raised three separate tickets relating to issues in brewfest. None of them have been looked at yet, the event is over, and I am extremely frustrated about having missed out on some valuable kit because of these issues. I will copy the tickets in full below to see if I can get some better answers here. The earliest is from the 6th, and is still in \'pending\' mode. My server is Ceos (265), char name is \'Squid\'.
I did eventually get my wings, but they cost me a lot more than they should have after missing out on part of the brewfest earlier due to connection issues. I think I am owed a Yeti card due to the points issue in the last report, and the earlier issues as well.
- Server connection issues19:5409/06/2015 I have been playing KF for a while now, and have spend a decent amount of cash on it. I enjoy the game and would be spending more money. However, currently I am constantly having server connection issues which prevent me from accessing the game in a timely manner. This is preventing me from using my gold and time to succeed in the \'Brewfest\' event, where I am saving towards either a pair of Valen Wings or a similar cost item if I don\'t quite get enough points. The amount to of downtime and disruption caused by the server issues means I am unlikely to get my wings now, and have already spent a fair bit of cash trying to get there. How do I resolve this issue, and what recompense can I get for the server troubles?
- Brew event purchasing issues07:1911/06/2015 Several times when I have bought brew event items in the shop, using gold, the expected items have not appeared in my inventory. I cannot tell if the gold was used, or if the purchase failed and was rejected, and I cannot find the items I expected. I do not know what gold I have now spent on this event, or what items I should have received.
- Brew event points error18:0113/06/2015 At the end of the brew event, I had accumulated over 1800 points. I know this, because I bought my Yeti wings at 1700 points, and also a number of smaller items, including Ice Crystals, hero stampers et al. When I checked my end-of-event award, my total points value has been dropped, to just over 1600 - clearly this is impossible as the wings alone cost more than that. As a result, i did not get my proper reward, including a Yeti card. I have instead got a lower award, which only has a few Yeti chards. I WANT MY YETI CARD. Further to this, I was prevented from reaching the highest points value I could because of the preceding two tickets I raised during the event, which are not yet even being looked at. I am very frustrated and disappointed that so many errors are occurring, which are preventing me from properly enjoying the game. I will also of course not be spending any more money on it until these matters are cleared up.
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