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clicked on wrong item, and they won't reverse the transaction

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superhotty
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Post time 2015-6-13 20:26:52 | Show all posts |Read mode
clicked on wrong item, and they won't reverse th Reply:3| View:410
        Has anyone else made a purchase of an item in game, and accidently choose the wrong item? I asked support to reverse the transaction, and they declined to do that. Doe anyone know how to get them to undo this transaction, so that i can purchase the item i intended initally?

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 superhotty Last edit in 2015-6-13 20:26:52

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love robin mil...
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Post time 2015-6-14 09:52:48 | Show all posts

clicked on wrong item, and they won't reverse the transaction


Mis-clicks happen. The Devs hardly ever reverse transactions unless the purchased item 1) Cannot be sold and 2) Item is for one-of-a-kind use where having more than 1 is useless.

For example, last year I was able to get a reversal on a Loralei\'s Icon. I already had the angel, and there was no use for having the icon again. They were generous in reversing it, and I highly grateful they did. However, now the Angel Icons from the shop can be used as upgrade material in Unbreakable Bond, so I doubt they would reverse now as there is a way to use it in game. That\'s just an example
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 love robin mil... Last edit in 2015-6-14 09:52:48

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 Author| Post time 2015-6-22 03:24:15 | Show all posts

clicked on wrong item, and they won't reverse the transaction

The support ticket was denied, however the forum support request was granted... FYI to all out there
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 superhotty Last edit in 2015-6-22 03:24:15

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