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I did NOT get 60 Free Rolls after recharging 60K Diamonds. :S

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pissinginactio...
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Post time 2015-6-14 03:19:00 | Show all posts |Read mode
I did NOT get 60 Free Rolls after recharging 60K Reply:24| View:931
                                                I ;have this topic in the Bugs section as well, however no admins showed up and a player suggested that it is because Admins do not read the Bugs topics.... :S                                                        -                                                        So I have decided to try and make a topic in the Support section as well about my issue... :S                                                        -                                                        Dear Admins! I need your help!
- I have recharged 2x 30 000 diamonds on both of my game accs (Gotmilk and Pissinginaction) early in the morning right after server reset (S193 GMT - I have only 1-1 character on both accs on this server.....) yet I have received ABSOLUTELY NO FREE ROLLS (0 ROLLS!!! ) in the Diamond Roulette event at all... :S
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I was hoping for a hotfix yet I still don\'t have my 30x2 free rolls.... :S
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I have made screenshots of The Precious hot event on both of my accounts showing that I did purchase my diamonds, and also made screenshots of my Diamond Roulette showing that I never got my 30x2 free rolls... :S
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On the other hand I am sure that you can also access my transaction history here on the web accs well and there you will see that I have indeed purchased those diamonds early in the morning after the reset.... :S
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                                                        Please do something about this bug- losing 60 free rolls is NOT COOL, especially since I have just supported your company with my 600 bucks.... :S                                                                                -                                                                                Could you somehow add the 2x30 free rolls to my accounts AFTER the daily reset if you can\'t fix it otherwise?                                                                        If you admins need any infos you can send me a message. I don\'t want to publicly post more infos about my account.... my detailed;personal infos are not a business of other players.                                                                                                        -                                                                                                        Early in the morning after the reset other players were also having this same problem when I have asked it in Asgard chat... so my problem is certainly not a unique one.... :S                                                                                                        - Help Please....                                                                               

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 pissinginactio... Last edit in 2015-6-14 03:19:00

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prince of all
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Post time 2015-6-14 08:03:48 | Show all posts

I did NOT get 60 Free Rolls after recharging 60K Diamonds. :S

        Hello dear player! i already reported your issue to our team. they are on holidays so be patient.
        thank you.
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 prince of all Last edit in 2015-6-14 08:03:48

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bradyuk2003
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Post time 2015-6-14 13:25:27 | Show all posts

I did NOT get 60 Free Rolls after recharging 60K Diamonds. :S

        they are always on holiday

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 bradyuk2003 Last edit in 2015-6-14 13:25:27

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 Author| Post time 2015-6-14 14:41:11 | Show all posts

I did NOT get 60 Free Rolls after recharging 60K Diamonds. :S

          ;;;;                        Hello dear player! i already reported your issue to our team. they are on holidays so be patient.        
                        thank you.        
;;; prince of all posted on 2015-06-13 19:03:48;;;;

The problem is that the event will end TODAY - on Sunday..... :S
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 pissinginactio... Last edit in 2015-6-14 14:41:11

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 Author| Post time 2015-6-15 15:59:55 | Show all posts

I did NOT get 60 Free Rolls after recharging 60K Diamonds. :S

        - So the Event has ended and still no reply from the Support team to my ticket so far.... most disappointing...... :S
        -
        - I wonder if they feel it necessary to compensate somebody for losing 60 free rolls - with 12 Legendary rolls ;most likely at least 40-60K diamonds.... :S
        -
        - Cause the bug was on their side (server side) and the event did not work as intended - or at least did not work as it was described in its description.... :S
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 pissinginactio... Last edit in 2015-6-15 15:59:55

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forrest.hallib...
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Post time 2015-6-15 16:14:59 | Show all posts

I did NOT get 60 Free Rolls after recharging 60K Diamonds. :S

I bet the dev team loves Mondays. Hi how was your weekend, now here is how ours went- fix it all now. Why they can\'t rotate 1 poor schmuck to hold down the office over a holiday or weekend is amazing.
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 forrest.hallib... Last edit in 2015-6-15 16:14:59

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matt johansen_...
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Post time 2015-6-15 19:54:14 | Show all posts

I did NOT get 60 Free Rolls after recharging 60K Diamonds. :S


        ,you dont get rolls for precious
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 matt johansen_... Last edit in 2015-6-15 19:54:14

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Post time 2015-6-15 20:11:10 | Show all posts

I did NOT get 60 Free Rolls after recharging 60K Diamonds. :S

i tried to warn people but i guess most don\'t read other posts
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 forrest.hallib... Last edit in 2015-6-15 20:11:10

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 Author| Post time 2015-6-15 20:19:18 | Show all posts

I did NOT get 60 Free Rolls after recharging 60K Diamonds. :S

          ;;;;                        ,you dont get rolls for precious       
;;; matt johansen_3544 posted on 2015-06-15 06:54:14;;;;

I have recharged 60 000 diamonds.... with The Precious 120 000 Diamonds.... So i am not asking for the Precious rolls... I am asking for the 60 rolls I SHOULD HAVE RECEIVED even if there would have been no The Precious event if I have recharged 60 000 Diamonds....
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 pissinginactio... Last edit in 2015-6-15 20:19:18

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Post time 2015-6-17 14:30:14 | Show all posts

I did NOT get 60 Free Rolls after recharging 60K Diamonds. :S

Still no answer.... after 5 days..... What an amazing support service.... Thanks that you don\'t give a s_hit about your players.... :S
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 gotmilk Last edit in 2015-6-17 14:30:14

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