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huge mistake

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khr0n0ss
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Post time 2015-6-14 16:36:51 | Show all posts |Read mode
huge mistake Reply:11| View:652
        Hiya,

        I made a huge mistake by not taking the right server ( server1 default )
        recharging gold. Please can you just tell me I didnt get charged for that.
If so can you please charge it to my server or refund it. (alrdy done another recharge in the right server).

        Khr0n0ss
        S28

        Thanks!
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 khr0n0ss Last edit in 2015-6-14 16:36:51

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flandre
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Post time 2015-6-14 19:53:50 | Show all posts

huge mistake

        Dear player.
       
Thank you for reporting this issue.
        However to proceed with my report to the devs i would like to ask to provide on your reply the transaction number of the payment.
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 flandre Last edit in 2015-6-14 19:53:50

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 Author| Post time 2015-6-15 03:29:34 | Show all posts

huge mistake

Reply 1# flandre
        Hi.

        Well I checked my payment history on my facebook account its ;ID payment:;798921243556534.
        Waiting for you reply.
        PS:it was made at;01:37am June 14;798921243556534

        Thanks;
        Khr0n0ss
        S28
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 khr0n0ss Last edit in 2015-6-15 03:29:34

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Post time 2015-6-15 03:35:31 | Show all posts

huge mistake

        Issue has been reported and logged.
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 flandre Last edit in 2015-6-15 03:35:31

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 Author| Post time 2015-6-15 03:45:55 | Show all posts

huge mistake

Reply 3# flandre

        Tyvm for your fast reply and looking into it.
       
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 khr0n0ss Last edit in 2015-6-15 03:45:55

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Post time 2015-6-15 15:33:53 | Show all posts

huge mistake

        Hello again. If possible can you reply here with your IGN In game name from server 1?

        So the devs can look into it.
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 flandre Last edit in 2015-6-15 15:33:53

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 Author| Post time 2015-6-15 22:55:19 | Show all posts

huge mistake


Reply 4# khr0n0ss

        My Bad I didnt see I have a character in S1
        Name: Thatbiatch
        Its a long none playing character.
        But still you will see I didnt log in S1 for a long time and will not.
        The 2K should be there.
        I just want to have the Recharge in my main character in S28 Khr0n0ss
        Please.

        Thanks
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 khr0n0ss Last edit in 2015-6-15 22:55:19

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Post time 2015-6-15 23:28:20 | Show all posts

huge mistake


        Thank you for the information i will update the logs and report back to the devs.


        Edit:
        Your issue has been solved.

        Please be more caution next time at where you recharging.
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 flandre Last edit in 2015-6-15 23:28:20

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 Author| Post time 2015-6-16 00:29:02 | Show all posts

huge mistake

Reply 7# flandre

        Tyvm yeah indeed I will be more careful.
        Gold received but..
        Will I have the Carnival recharge Gold?
        Yes I received my Gold but didnt have the event recharge which is the real goal
        of my recharge
        I know its another problem but this was my primary goal.
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 khr0n0ss Last edit in 2015-6-16 00:29:02

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Post time 2015-6-16 02:31:50 | Show all posts

huge mistake

        I will report this tommorow.

        Hopefully you will get the items that you were supposed to get.
        However this is not in my hands to judge.
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 flandre Last edit in 2015-6-16 02:31:50

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