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kimberly.bunch...
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Post time 2015-6-15 11:28:33 | Show all posts |Read mode
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I have tried recharging 2 times through client. It goes through everything then have to verify info then it sits there and says processing to refresh in a few mins. Well its been over a hour and wondering whats going on. Through facebook I never have issues but do through here. Did it just not charge my card? still says processing but when you go to history it doesn\'t even show that I made those 2 purchases. So whats up? if not charged fine but if charged give me my diamonds. No I do not still have transaction cause that window closed and like I said its not showing under history. So my question is is, if it says processing to refresh blah blah, does that mean it didn\'t go through? IF it went through it will not show on my card for a couple days so I need to see how this normally works when done through client/website. Never any issues through facebook so maybe get some tips from them on how to make things smoother. JS
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 kimberly.bunch... Last edit in 2015-6-15 11:28:33

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bradyuk2003
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Post time 2015-6-15 11:57:52 | Show all posts

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        if ur using worldpay watch out..i tried to recharge this morning and my credit card company found a hacker trying to use card...it gives u an amount but at same time there is a charge of 0cents..that goes to another company...my credit card stopped both transactions...thats whats probably happened to u

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 bradyuk2003 Last edit in 2015-6-15 11:57:52

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kimberly.bunch...
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 Author| Post time 2015-6-15 12:20:34 | Show all posts

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ok ty and yes it was though them as that\'s who they use with client. don\'t know why cant just use your CC or something hate those types of sites ect. Oh well I wont recharge anymore as its a headache and well you cant never get in touch with anyone. try opening a ticket and doesn\'t get answered if it even goes through. so if I see the charge come on my CC and still no credit in game ill dispute it. Either way Ill get my money back or they\'ll give me my diamonds one.;Thanks again.
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 kimberly.bunch... Last edit in 2015-6-15 12:20:34

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freyafm
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Post time 2015-6-15 17:19:27 | Show all posts

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        Hello Kimberly,
        Please let us know if the transaction went through. You might have to be added on the Whitelist. If you were charged, and no diamonds received, make sure you leave in here your IGN, server and transaction id/number. Thank you
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 freyafm Last edit in 2015-6-15 17:19:27

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