compensation did not cover losses in events

whitehair_joe@yahoo.com

        ok sorry if this breaks a rule but i am Sir Joseph of Rahadmanthys S239 and over the weekend a glitch happened causing me to be banned off my server but while i was banned i lost a 2 free chances to get diamonds on the diamond roulette event my compensation for the ban was as fallows:
        10 mil in gold
        2 level 8 fuse gem chests
        4 level 9 gem chests
        and 2k in vouchers
        but nothing was given to compensate the losses in the HoC event nor for Diamond roulette of the day i was banned;
        just wondering why?
        ty

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prince of all

Unfortunately the compensation given can not be adjusted but only by DEV team, in your case, i do not think they will push further then that, im really sorry, but that is the best compensation in their behalf.

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whitehair_joe@yahoo.com

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whitehair_joe@yahoo.com

        so because of a glitch on there end i get nothing to comp the loss in the events and to boot the loss in gems to reclaim the days lost well that\'s nice
       

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whitehair_joe@yahoo.com

        well thanks for nothing. i think it is fair to say i have been cheated and support seems to me a load of dirty herpes filled laundry. i am most unsatisfied. so you can tell them that ty and good day to you sir

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forrest.halliburton

unfortunately that\'s what happens, the comps are almost never close to the potential damage done, has been like that from start, other times they send out blanket comps that are small, and reach players that were not even affected. I have a list of issues that either were never comped or badly comped if that would help, but it wont, If you continue play then you will realize this and either accept it or quit.

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ƒrostbite

Hello whitehair! I have Replied in your other Post as to the Loss of the Events due to the Ban Error.

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