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Incorrect refund on Loralei's

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jetblacksteel
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Post time 2015-6-19 04:32:31 | Show all posts |Read mode
Incorrect refund on Loralei's Reply:6| View:405
        I bought 9 shards of Saintly Angel Wings at 550 diamonds a piece at 45% off. Used 900 aureus. There were 191 pieces bought already and I bought the remaining 9 that caused it to be reduced at 50% off and 500 diamonds a piece. However it says I am not being refunded any diamonds and says I bought them at 500 a piece when I did not.
       

        You can see where the math is wrong. I should be refunded 450 diamonds at the end of the event. 4050 (amount spent with aureus subtracted @ 45% off) - 3600 (amount spend with aureus subtracted @ 50% off). Either its a display error or it\'s wrong but I want to catch it now before the event ends. Thanks.

        Server: KingBones S22
        IGN: Alruna
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 jetblacksteel Last edit in 2015-6-19 04:32:31

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forrest.hallib...
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Post time 2015-6-19 04:43:14 | Show all posts

Incorrect refund on Loralei's


you will not get anything back, the 900 aureus is an offset, that ate the 450 dias that you would have got back from it reducing price, since you actually never used those dias they are not going to give you some back, you still saved 450 dias by using the aureas.;/ had you used all dias then you would have gotten the 450 dias back, / if you had waited for it to reduce to next level you would have saved the entire offset of 900 dias, but you still would not have gotten any dias back, that is how it works,/ there is a note in the announcement that is near the bottom that mentions the offset.
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 forrest.hallib... Last edit in 2015-6-19 04:43:14

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ministera
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Post time 2015-6-19 05:22:53 | Show all posts

Incorrect refund on Loralei's

Yeah, the refund is;based on;the;amount of diamonds u spend (not including aureus), not the cost of the item at the time of purchase compared to the cost of the item when the event ends.
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 ministera Last edit in 2015-6-19 05:22:53

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jetblacksteel
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 Author| Post time 2015-6-19 13:15:44 | Show all posts

Incorrect refund on Loralei's

No it\'s still incorrect. It says I purchased the pieces at 500 diamonds a piece. Right there where it says initial price. That was no my initial price. I purchased them at 550 diamonds a piece with a total price of 4950. That is incorrect and misleading.
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 jetblacksteel Last edit in 2015-6-19 13:15:44

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forrest.hallib...
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Post time 2015-6-19 22:20:15 | Show all posts

Incorrect refund on Loralei's


       
        here is the note from the event announcement, read into it what you will, and happy gaming.
         lets do the math
        you were offered 9 shards at 550 ea= 4950 total, of which you spent 900 aureas and 4050 dias
        final price 9 shards at 500 ea= 4500 total, of which you only spent 4050 dias, so where do you get they owe you?
        believe it or not, your choice, you actually only spent 450 dias per shard.
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 forrest.hallib... Last edit in 2015-6-19 22:20:15

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ministera
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Post time 2015-6-20 04:36:15 | Show all posts

Incorrect refund on Loralei's

Forrest is right. Look at your screenshot. it says you bought 9 for 4050 diamonds, and spent 900 aureus.
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 ministera Last edit in 2015-6-20 04:36:15

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