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Cheated Out of Diamonds! Please Fix! Need MOD!

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sweetkarma
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Post time 2015-6-20 09:50:28 | Show all posts |Read mode
Cheated Out of Diamonds! Please Fix! Need MOD! Reply:18| View:679
        Sigh I hate doing another thread and sorry for the other ones but its seem at times its hard to get a response to the same thread... Anyways the issues is that I didn\'t get all of my diamonds, I got a msg thru mail giving me 2k of diamonds which I should have gotten 5k of diamonds in total...; When I recharge, it was during Precious Event and I should have gotten a Bonus with that purchase!;; I was trying to help out a friend by recharging on her account the diamonds didn\'t appear on her account at all.. So I asked could I get the diamonds transfer onto my account and they said they would do that... I have provided screen shots cause there was another purchase charge of the amount for $4.99 twice so that\'s 1k of diamonds there and didn\'t get either... I don\'t know what\'s going on cause I provided all the information that was needed and like I said I should have gotten 5k diamonds in total sigh... I just want all of my diamonds I really shouldn\'t have to go thru so much trouble if people paid attention to my thread and screenshots I provided for... Not trying to be rude but just upset cause that\'s money I\'m losing out on and that\'s not fair towards me! I receive 2k of diamonds so far but missing 3k of worth of diamonds so I will provide the same screenshots hope this get resolved soon sigh...

       

        IGN: ErzaScarlet
        Server: ThunderPlateau s42
        Screenshots
       
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 sweetkarma Last edit in 2015-6-20 09:50:28

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xmannum1
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Post time 2015-6-20 11:19:20 | Show all posts

Cheated Out of Diamonds! Please Fix! Need MOD!

        they don\'t give it to you then do a chargeback and hell with them

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 xmannum1 Last edit in 2015-6-20 11:19:20

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forrest.hallib...
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Post time 2015-6-20 13:01:03 | Show all posts

Cheated Out of Diamonds! Please Fix! Need MOD!

        at least it is a start, just a suggestion, it is easier to keep it in one post for the mods to track, and also to keep one history of all said on topic, and also cuts down on congestion, that is why it is in the forum rules.
        you did good on the 2k purchase with adding the trans detail and red arrow, might try adding that for the other two purchases
        as far as the precious, getting an SS of the hot event is good, the devs are lazy and wont look it up. so adding it cuts them having to research. the other concern on that is since you were going across 2 accounts, could that have affected how the precious was worked. say on your account you had already received it, so when they went to look it was shown collected, just a theory. hope this helps;

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 forrest.hallib... Last edit in 2015-6-20 13:01:03

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Post time 2015-6-20 16:40:48 | Show all posts

Cheated Out of Diamonds! Please Fix! Need MOD!

Can you provide link to your older thread where your issue was reported?
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 moonlighty Last edit in 2015-6-20 16:40:48

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forrest.hallib...
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Post time 2015-6-20 20:18:12 | Show all posts

Cheated Out of Diamonds! Please Fix! Need MOD!

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 forrest.hallib... Last edit in 2015-6-20 20:18:12

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 Author| Post time 2015-6-21 00:24:18 | Show all posts

Cheated Out of Diamonds! Please Fix! Need MOD!

          ;;;;                        at least it is a start, just a suggestion, it is easier to keep it in one post for the mods to track, and also to keep one history of all said on topic, and also cuts down on congestion, that is why it is in the forum rules.       
                        you did good on the 2k purchase with adding the trans detail and red arrow, might try adding that for the other two purchases       
                        as far as the precious, getting an SS of the hot event is good, the devs are lazy and wont look it up. so adding it cuts them having to research. the other concern on that is since you were going across 2 accounts, could that have affected how the precious was worked. say on your account you had already received it, so when they went to look it was shown collected, just a theory. hope this helps;       
       
;;; forrest.halliburton posted on 2015-06-20 00:01:03;;;;


        Yeah but I have provided the screen shot for them and all the information needed... I got 2k in diamonds I should have gotten 5 k in diamonds instead... Thts why I said sorry for making another thread but I was trying to get some help and hoping a Mod would respond to my post that\'s all
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 sweetkarma Last edit in 2015-6-21 00:24:18

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 Author| Post time 2015-6-21 00:25:05 | Show all posts

Cheated Out of Diamonds! Please Fix! Need MOD!

          ;;;; Can you provide link to your older thread where your issue was reported? ;;; moonlighty posted on 2015-06-20 03:40:48;;;;
http://community.gtarcade.com/post/71872/
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 sweetkarma Last edit in 2015-6-21 00:25:05

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 Author| Post time 2015-6-21 00:25:49 | Show all posts

Cheated Out of Diamonds! Please Fix! Need MOD!

          ;;;; http://community.gtarcade.com/post/71872/ ;;; forrest.halliburton posted on 2015-06-20 07:18:12;;;;

        Thank u so much forrest truly appreciate the help =)
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 sweetkarma Last edit in 2015-6-21 00:25:49

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 Author| Post time 2015-6-21 07:21:11 | Show all posts

Cheated Out of Diamonds! Please Fix! Need MOD!

bump
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 sweetkarma Last edit in 2015-6-21 07:21:11

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sun ce
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Post time 2015-6-21 08:50:42 | Show all posts

Cheated Out of Diamonds! Please Fix! Need MOD!

You wont hear anything back before Tuesday Erza, the team in china are on holiday again. so bump again Monday night or Tuesday morning so moonlight can push the issue for you again then - and good luck.
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 sun ce Last edit in 2015-6-21 08:50:42

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