Ludo collect reward bug?

s162magica

        Hi all

        When I went to the;\'total completion reward\' window in the Ludo event, I clicked collect on the top reward (1x Hero exchange shard and 2x Pandora\'s mythical box).
        It turns out that I did not have enough space to collect said reward (oops!), so I freed some space and tried again only for it to tell me that I had already collected the reward;.
        I have checked my bag, and I can\'t see any hero exchange shard in there. I already had some pandora\'s boxes in my bag, so I\'m not sure whether or not only half the reward didn\'t go in, or all of it.
        Just wondered if anyone else has run into this issue, or I\'m looking in the wrong place;

        Magica (S162);

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flandre

        Dear player.

        Thank you for reporting this.

        I have report this issue of yours to the devs they will check the logs and they will see if you have received it or not.

        Also next time make sure you got space.

        Good luck on Ludo and have a nice day.


        Edit:
        Compensation has been send.

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s162magica

Thank you very much, my apologies for making this silly mistake

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flandre

Just be careful not to let this happen again.

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