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No gold received from recharging..

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sueneill68
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Joined 2014-9-10
Last Visited 2015-10-28
Post time 2015-6-25 05:42:43 | Show all posts |Read mode
No gold received from recharging.. Reply:2| View:260
        Hi i recharged $40 to get 800 gold total cost is $50 with tax and i did not receive my gold, i have waited and refreshed still no gold;plz can you fix this as soon as possible ty
        These are pictures to prove that i have spent the money and have no gold


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 sueneill68 Last edit in 2015-6-25 05:42:43

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flandre
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Post time 2015-6-25 06:11:44 | Show all posts

No gold received from recharging..


        Dear player.

        Thank you for reporting this issue.
        As a normal procedure on your reply please add server so i can report it to the devs.

       
Edit:
        Also pay attention that some times cards take some time to transfer the money so you can receive the gold.
        If that happens please report here.


        Edit 2:
        I have reported it to the devs. As soon as they are online and available they will be able to assist you.
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 flandre Last edit in 2015-6-25 06:11:44

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